# Vehicle recall notice WhatsApp template

> Notify owners of a safety recall on WhatsApp with the affected model and how to book a free repair. Utility safety alert for dealers.

- Category: Utility
- Industry: Automotive
- Use case: Account alert
- Language: en_US
- Approval rate: 90%
- Page: https://template-builder.dev/whatsapp-template/automotive-recall-notice
- JSON: https://template-builder.dev/whatsapp-template/automotive-recall-notice.json
- Open in the playground: https://template-builder.dev/playground#t=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

## How to get it approved

Recalls are safety-critical and not promotional, so utility fits. State the free repair and avoid sales language.

## Message text

Safety recall
Important safety notice for your {{vehicle}} (VIN ending {{vin_end}}). The manufacturer issued a recall for {{issue}}. The repair is free of charge. Please book your appointment as soon as possible.
Northwind Motors

## Variables

- `{{vehicle}}`: 2020 Northwind Sedan
- `{{vin_end}}`: 4821
- `{{issue}}`: a faulty airbag sensor

## Template JSON

```json
{
  "name": "automotive_recall_notice",
  "language": "en_US",
  "category": "UTILITY",
  "header": {
    "type": "TEXT",
    "text": "Safety recall"
  },
  "body": {
    "text": "Important safety notice for your {{vehicle}} (VIN ending {{vin_end}}). The manufacturer issued a recall for {{issue}}. The repair is free of charge. Please book your appointment as soon as possible."
  },
  "footer": {
    "text": "Northwind Motors"
  },
  "buttons": [
    {
      "type": "URL",
      "text": "Book free repair",
      "url": "https://northwindmotors.com/recall"
    },
    {
      "type": "PHONE_NUMBER",
      "text": "Call us",
      "phoneNumber": "+15550122"
    }
  ],
  "variables": {
    "vehicle": {
      "example": "2020 Northwind Sedan"
    },
    "vin_end": {
      "example": "4821"
    },
    "issue": {
      "example": "a faulty airbag sensor"
    }
  }
}
```

## Create it with the Meta Cloud API

```sh
curl -X POST "https://graph.facebook.com/v26.0/$WABA_ID/message_templates" \
  -H "Authorization: Bearer $META_ACCESS_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "automotive_recall_notice",
  "language": "en_US",
  "category": "UTILITY",
  "parameter_format": "NAMED",
  "components": [
    {
      "type": "HEADER",
      "format": "TEXT",
      "text": "Safety recall"
    },
    {
      "type": "BODY",
      "text": "Important safety notice for your {{vehicle}} (VIN ending {{vin_end}}). The manufacturer issued a recall for {{issue}}. The repair is free of charge. Please book your appointment as soon as possible.",
      "example": {
        "body_text_named_params": [
          {
            "param_name": "vehicle",
            "example": "2020 Northwind Sedan"
          },
          {
            "param_name": "vin_end",
            "example": "4821"
          },
          {
            "param_name": "issue",
            "example": "a faulty airbag sensor"
          }
        ]
      }
    },
    {
      "type": "FOOTER",
      "text": "Northwind Motors"
    },
    {
      "type": "BUTTONS",
      "buttons": [
        {
          "type": "URL",
          "text": "Book free repair",
          "url": "https://northwindmotors.com/recall"
        },
        {
          "type": "PHONE_NUMBER",
          "text": "Call us",
          "phone_number": "+15550122"
        }
      ]
    }
  ]
}'
```