# Service appointment reminder WhatsApp template

> Remind customers of a car service appointment on WhatsApp with date, time and dealership address. Utility template for workshops.

- Category: Utility
- Industry: Automotive
- Use case: Appointment reminder
- Language: en_US
- Approval rate: 98%
- Page: https://template-builder.dev/whatsapp-template/automotive-service-appointment-reminder
- JSON: https://template-builder.dev/whatsapp-template/automotive-service-appointment-reminder.json
- Open in the playground: https://template-builder.dev/playground#t=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

## How to get it approved

Mention the vehicle and service type so it reads as booking-specific. Confirm and reschedule buttons cut no-shows.

## Message text

Service tomorrow
Hi {{first_name}}, this is a friendly reminder that your *{{service}}* for the {{vehicle}} is booked for {{date}} at {{time}}. We will see you at Acme Auto, 77 Garage Street. Please reply if you need to change anything.
Acme Auto

## Variables

- `{{first_name}}`: Paul
- `{{service}}`: oil change
- `{{vehicle}}`: Ford Focus
- `{{date}}`: Nov 12
- `{{time}}`: 9:00 AM
- `{{address}}`: 77 Garage Street

## Template JSON

```json
{
  "name": "automotive_service_appointment_reminder",
  "language": "en_US",
  "category": "UTILITY",
  "header": {
    "type": "TEXT",
    "text": "Service tomorrow"
  },
  "body": {
    "text": "Hi {{first_name}}, this is a friendly reminder that your *{{service}}* for the {{vehicle}} is booked for {{date}} at {{time}}. We will see you at Acme Auto, 77 Garage Street. Please reply if you need to change anything."
  },
  "footer": {
    "text": "Acme Auto"
  },
  "buttons": [
    {
      "type": "QUICK_REPLY",
      "text": "Confirm"
    },
    {
      "type": "QUICK_REPLY",
      "text": "Reschedule"
    }
  ],
  "variables": {
    "first_name": {
      "example": "Paul"
    },
    "service": {
      "example": "oil change"
    },
    "vehicle": {
      "example": "Ford Focus"
    },
    "date": {
      "example": "Nov 12"
    },
    "time": {
      "example": "9:00 AM"
    },
    "address": {
      "example": "77 Garage Street"
    }
  }
}
```

## Create it with the Meta Cloud API

```sh
curl -X POST "https://graph.facebook.com/v26.0/$WABA_ID/message_templates" \
  -H "Authorization: Bearer $META_ACCESS_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "automotive_service_appointment_reminder",
  "language": "en_US",
  "category": "UTILITY",
  "parameter_format": "NAMED",
  "components": [
    {
      "type": "HEADER",
      "format": "TEXT",
      "text": "Service tomorrow"
    },
    {
      "type": "BODY",
      "text": "Hi {{first_name}}, this is a friendly reminder that your *{{service}}* for the {{vehicle}} is booked for {{date}} at {{time}}. We will see you at Acme Auto, 77 Garage Street. Please reply if you need to change anything.",
      "example": {
        "body_text_named_params": [
          {
            "param_name": "first_name",
            "example": "Paul"
          },
          {
            "param_name": "service",
            "example": "oil change"
          },
          {
            "param_name": "vehicle",
            "example": "Ford Focus"
          },
          {
            "param_name": "date",
            "example": "Nov 12"
          },
          {
            "param_name": "time",
            "example": "9:00 AM"
          }
        ]
      }
    },
    {
      "type": "FOOTER",
      "text": "Acme Auto"
    },
    {
      "type": "BUTTONS",
      "buttons": [
        {
          "type": "QUICK_REPLY",
          "text": "Confirm"
        },
        {
          "type": "QUICK_REPLY",
          "text": "Reschedule"
        }
      ]
    }
  ]
}'
```