# Outstanding balance reminder WhatsApp template

> Gently remind patients about an unpaid balance with a secure payment link. Payment reminder WhatsApp template for clinics.

- Category: Utility
- Industry: Healthcare
- Use case: Payment reminder
- Language: en_US
- Approval rate: 80%
- Page: https://template-builder.dev/whatsapp-template/healthcare-outstanding-balance
- JSON: https://template-builder.dev/whatsapp-template/healthcare-outstanding-balance.json
- Open in the playground: https://template-builder.dev/playground#t=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

## How to get it approved

Use a courteous tone and cite the invoice and due date. Avoid threats; they hurt delivery and reviews.

## Message text

Hi {{first_name}}, invoice *{{invoice_id}}* for {{amount}} is due on {{date}}. You can pay securely online whenever it suits you.
Acme Health Clinic

## Variables

- `{{first_name}}`: Maria
- `{{invoice_id}}`: INV-208
- `{{amount}}`: $49.90
- `{{date}}`: March 14

## Template JSON

```json
{
  "name": "healthcare_outstanding_balance",
  "language": "en_US",
  "category": "UTILITY",
  "body": {
    "text": "Hi {{first_name}}, invoice *{{invoice_id}}* for {{amount}} is due on {{date}}. You can pay securely online whenever it suits you."
  },
  "footer": {
    "text": "Acme Health Clinic"
  },
  "buttons": [
    {
      "type": "URL",
      "text": "Pay invoice",
      "url": "https://acmehealth.example.com/pay/{{invoice_id}}"
    }
  ],
  "variables": {
    "first_name": {
      "example": "Maria"
    },
    "invoice_id": {
      "example": "INV-208"
    },
    "amount": {
      "example": "$49.90"
    },
    "date": {
      "example": "March 14"
    }
  }
}
```

## Create it with the Meta Cloud API

```sh
curl -X POST "https://graph.facebook.com/v26.0/$WABA_ID/message_templates" \
  -H "Authorization: Bearer $META_ACCESS_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "healthcare_outstanding_balance",
  "language": "en_US",
  "category": "UTILITY",
  "parameter_format": "NAMED",
  "components": [
    {
      "type": "BODY",
      "text": "Hi {{first_name}}, invoice *{{invoice_id}}* for {{amount}} is due on {{date}}. You can pay securely online whenever it suits you.",
      "example": {
        "body_text_named_params": [
          {
            "param_name": "first_name",
            "example": "Maria"
          },
          {
            "param_name": "invoice_id",
            "example": "INV-208"
          },
          {
            "param_name": "amount",
            "example": "$49.90"
          },
          {
            "param_name": "date",
            "example": "March 14"
          }
        ]
      }
    },
    {
      "type": "FOOTER",
      "text": "Acme Health Clinic"
    },
    {
      "type": "BUTTONS",
      "buttons": [
        {
          "type": "URL",
          "text": "Pay invoice",
          "url": "https://acmehealth.example.com/pay/{{1}}",
          "example": [
            "https://acmehealth.example.com/pay/INV-208"
          ]
        }
      ]
    }
  ]
}'
```