# New patient welcome WhatsApp template

> Welcome a new patient with first-visit instructions and contact options. Welcome WhatsApp template for clinics. Free to copy and edit.

- Category: Utility
- Industry: Healthcare
- Use case: Welcome message
- Language: en_US
- Approval rate: 90%
- Page: https://template-builder.dev/whatsapp-template/healthcare-welcome-new-patient
- JSON: https://template-builder.dev/whatsapp-template/healthcare-welcome-new-patient.json
- Open in the playground: https://template-builder.dev/playground#t=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

## How to get it approved

Add practical items to bring. Phone button lets patients reach reception without leaving WhatsApp.

## Message text

Welcome to {{clinic}}, {{first_name}}! For your first visit, please bring a photo ID and your insurance card. Questions? Our reception team is happy to help.

## Variables

- `{{clinic}}`: Acme Health Clinic
- `{{first_name}}`: Maria

## Template JSON

```json
{
  "name": "healthcare_welcome_new_patient",
  "language": "en_US",
  "category": "UTILITY",
  "body": {
    "text": "Welcome to {{clinic}}, {{first_name}}! For your first visit, please bring a photo ID and your insurance card. Questions? Our reception team is happy to help."
  },
  "buttons": [
    {
      "type": "PHONE_NUMBER",
      "text": "Call reception",
      "phoneNumber": "+15550123"
    }
  ],
  "variables": {
    "clinic": {
      "example": "Acme Health Clinic"
    },
    "first_name": {
      "example": "Maria"
    }
  }
}
```

## Create it with the Meta Cloud API

```sh
curl -X POST "https://graph.facebook.com/v26.0/$WABA_ID/message_templates" \
  -H "Authorization: Bearer $META_ACCESS_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "healthcare_welcome_new_patient",
  "language": "en_US",
  "category": "UTILITY",
  "parameter_format": "NAMED",
  "components": [
    {
      "type": "BODY",
      "text": "Welcome to {{clinic}}, {{first_name}}! For your first visit, please bring a photo ID and your insurance card. Questions? Our reception team is happy to help.",
      "example": {
        "body_text_named_params": [
          {
            "param_name": "clinic",
            "example": "Acme Health Clinic"
          },
          {
            "param_name": "first_name",
            "example": "Maria"
          }
        ]
      }
    },
    {
      "type": "BUTTONS",
      "buttons": [
        {
          "type": "PHONE_NUMBER",
          "text": "Call reception",
          "phone_number": "+15550123"
        }
      ]
    }
  ]
}'
```