# Vehicle inspection appointment reminder WhatsApp template

> Remind customers of a property or vehicle inspection for their insurance claim, with date, time and address. Utility template.

- Category: Utility
- Industry: Insurance
- Use case: Appointment reminder
- Language: en_US
- Approval rate: 72%
- Page: https://template-builder.dev/whatsapp-template/insurance-appointment-inspection-reminder
- JSON: https://template-builder.dev/whatsapp-template/insurance-appointment-inspection-reminder.json
- Open in the playground: https://template-builder.dev/playground#t=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

## How to get it approved

Give a time window and ask for a reply to reschedule; Meta likes clear transactional actions tied to an existing claim.

## Message text

Inspection reminder
Hi {{first_name}}, your inspection for claim {{claim_no}} is scheduled for *{{date}}* between {{window}} at {{address}}. Please make sure someone is available.
Acme Insurance

## Variables

- `{{first_name}}`: Pablo
- `{{claim_no}}`: CL-558210
- `{{date}}`: Nov 8
- `{{window}}`: 9am and 11am
- `{{address}}`: 14 Oak Street

## Template JSON

```json
{
  "name": "insurance_appointment_inspection_reminder",
  "language": "en_US",
  "category": "UTILITY",
  "header": {
    "type": "TEXT",
    "text": "Inspection reminder"
  },
  "body": {
    "text": "Hi {{first_name}}, your inspection for claim {{claim_no}} is scheduled for *{{date}}* between {{window}} at {{address}}. Please make sure someone is available."
  },
  "footer": {
    "text": "Acme Insurance"
  },
  "buttons": [
    {
      "type": "QUICK_REPLY",
      "text": "Confirm"
    },
    {
      "type": "QUICK_REPLY",
      "text": "Reschedule"
    }
  ],
  "variables": {
    "first_name": {
      "example": "Pablo"
    },
    "claim_no": {
      "example": "CL-558210"
    },
    "date": {
      "example": "Nov 8"
    },
    "window": {
      "example": "9am and 11am"
    },
    "address": {
      "example": "14 Oak Street"
    }
  }
}
```

## Create it with the Meta Cloud API

```sh
curl -X POST "https://graph.facebook.com/v26.0/$WABA_ID/message_templates" \
  -H "Authorization: Bearer $META_ACCESS_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "insurance_appointment_inspection_reminder",
  "language": "en_US",
  "category": "UTILITY",
  "parameter_format": "NAMED",
  "components": [
    {
      "type": "HEADER",
      "format": "TEXT",
      "text": "Inspection reminder"
    },
    {
      "type": "BODY",
      "text": "Hi {{first_name}}, your inspection for claim {{claim_no}} is scheduled for *{{date}}* between {{window}} at {{address}}. Please make sure someone is available.",
      "example": {
        "body_text_named_params": [
          {
            "param_name": "first_name",
            "example": "Pablo"
          },
          {
            "param_name": "claim_no",
            "example": "CL-558210"
          },
          {
            "param_name": "date",
            "example": "Nov 8"
          },
          {
            "param_name": "window",
            "example": "9am and 11am"
          },
          {
            "param_name": "address",
            "example": "14 Oak Street"
          }
        ]
      }
    },
    {
      "type": "FOOTER",
      "text": "Acme Insurance"
    },
    {
      "type": "BUTTONS",
      "buttons": [
        {
          "type": "QUICK_REPLY",
          "text": "Confirm"
        },
        {
          "type": "QUICK_REPLY",
          "text": "Reschedule"
        }
      ]
    }
  ]
}'
```