# Return received at warehouse WhatsApp template

> Confirm a returned parcel arrived at the warehouse and when the refund will be processed. Utility WhatsApp template. Copy it and adapt the brand.

- Category: Utility
- Industry: Logistics and delivery
- Use case: Delivery confirmation
- Language: en_US
- Approval rate: 93%
- Page: https://template-builder.dev/whatsapp-template/logistics-warehouse-return-received
- JSON: https://template-builder.dev/whatsapp-template/logistics-warehouse-return-received.json
- Open in the playground: https://template-builder.dev/playground#t=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

## How to get it approved

Use the return reference number and set a timeframe; do not mention exchange deals.

## Message text

Hi {{first_name}}, we received your return *{{return_id}}* at our warehouse on {{date}}. It will be inspected and processed within {{days}} business days.
Acme Logistics

## Variables

- `{{first_name}}`: Tara
- `{{return_id}}`: RT-5521
- `{{date}}`: Nov 6
- `{{days}}`: 2

## Template JSON

```json
{
  "name": "logistics_warehouse_return_received",
  "language": "en_US",
  "category": "UTILITY",
  "body": {
    "text": "Hi {{first_name}}, we received your return *{{return_id}}* at our warehouse on {{date}}. It will be inspected and processed within {{days}} business days."
  },
  "footer": {
    "text": "Acme Logistics"
  },
  "variables": {
    "first_name": {
      "example": "Tara"
    },
    "return_id": {
      "example": "RT-5521"
    },
    "date": {
      "example": "Nov 6"
    },
    "days": {
      "example": "2"
    }
  }
}
```

## Create it with the Meta Cloud API

```sh
curl -X POST "https://graph.facebook.com/v26.0/$WABA_ID/message_templates" \
  -H "Authorization: Bearer $META_ACCESS_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "logistics_warehouse_return_received",
  "language": "en_US",
  "category": "UTILITY",
  "parameter_format": "NAMED",
  "components": [
    {
      "type": "BODY",
      "text": "Hi {{first_name}}, we received your return *{{return_id}}* at our warehouse on {{date}}. It will be inspected and processed within {{days}} business days.",
      "example": {
        "body_text_named_params": [
          {
            "param_name": "first_name",
            "example": "Tara"
          },
          {
            "param_name": "return_id",
            "example": "RT-5521"
          },
          {
            "param_name": "date",
            "example": "Nov 6"
          },
          {
            "param_name": "days",
            "example": "2"
          }
        ]
      }
    },
    {
      "type": "FOOTER",
      "text": "Acme Logistics"
    }
  ]
}'
```