# Store pickup order ready WhatsApp template

> Let customers know their click-and-collect order is ready at the store, with pickup hours. Utility WhatsApp template for retail.

- Category: Utility
- Industry: Retail
- Use case: Order confirmation
- Language: en_US
- Approval rate: 78%
- Page: https://template-builder.dev/whatsapp-template/retail-store-pickup-ready
- JSON: https://template-builder.dev/whatsapp-template/retail-store-pickup-ready.json
- Open in the playground: https://template-builder.dev/playground#t=eyJuYW1lIjoicmV0YWlsX3N0b3JlX3BpY2t1cF9yZWFkeSIsImxhbmd1YWdlIjoiZW5fVVMiLCJjYXRlZ29yeSI6IlVUSUxJVFkiLCJoZWFkZXIiOnsidHlwZSI6IlRFWFQiLCJ0ZXh0IjoiWW91ciBvcmRlciBpcyByZWFkeSJ9LCJib2R5Ijp7InRleHQiOiJIaSB7e2ZpcnN0X25hbWV9fSwgeW91ciBvcmRlciAqI3t7b3JkZXJfaWR9fSogaXMgcmVhZHkgZm9yIHBpY2t1cCBhdCB7e3N0b3JlX25hbWV9fS4gUGxlYXNlIGJyaW5nIGEgcGhvdG8gSUQgYW5kIGNvbGxlY3QgaXQgYnkge3tkYXRlfX0uIFRoYW5rIHlvdSwgYW5kIHJlcGx5IGhlcmUgaWYgeW91IG5lZWQgYW55dGhpbmcuIn0sImZvb3RlciI6eyJ0ZXh0IjoiQWNtZSBSZXRhaWwifSwiYnV0dG9ucyI6W3sidHlwZSI6IlBIT05FX05VTUJFUiIsInRleHQiOiJDYWxsIHRoZSBzdG9yZSIsInBob25lTnVtYmVyIjoiKzE1NTUwMTAwIn1dLCJ2YXJpYWJsZXMiOnsiZmlyc3RfbmFtZSI6eyJleGFtcGxlIjoiTWFyaWEifSwib3JkZXJfaWQiOnsiZXhhbXBsZSI6IjQ1MTIifSwic3RvcmVfbmFtZSI6eyJleGFtcGxlIjoiQWNtZSBTdG9yZSJ9LCJkYXRlIjp7ImV4YW1wbGUiOiJNYXJjaCAxNCJ9fX0

## How to get it approved

State the pickup deadline and what to bring. No promotions in the text so it stays utility.

## Message text

Your order is ready
Hi {{first_name}}, your order *#{{order_id}}* is ready for pickup at {{store_name}}. Please bring a photo ID and collect it by {{date}}. Thank you, and reply here if you need anything.
Acme Retail

## Variables

- `{{first_name}}`: Maria
- `{{order_id}}`: 4512
- `{{store_name}}`: Acme Store
- `{{date}}`: March 14

## Template JSON

```json
{
  "name": "retail_store_pickup_ready",
  "language": "en_US",
  "category": "UTILITY",
  "header": {
    "type": "TEXT",
    "text": "Your order is ready"
  },
  "body": {
    "text": "Hi {{first_name}}, your order *#{{order_id}}* is ready for pickup at {{store_name}}. Please bring a photo ID and collect it by {{date}}. Thank you, and reply here if you need anything."
  },
  "footer": {
    "text": "Acme Retail"
  },
  "buttons": [
    {
      "type": "PHONE_NUMBER",
      "text": "Call the store",
      "phoneNumber": "+15550100"
    }
  ],
  "variables": {
    "first_name": {
      "example": "Maria"
    },
    "order_id": {
      "example": "4512"
    },
    "store_name": {
      "example": "Acme Store"
    },
    "date": {
      "example": "March 14"
    }
  }
}
```

## Create it with the Meta Cloud API

```sh
curl -X POST "https://graph.facebook.com/v26.0/$WABA_ID/message_templates" \
  -H "Authorization: Bearer $META_ACCESS_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "retail_store_pickup_ready",
  "language": "en_US",
  "category": "UTILITY",
  "parameter_format": "NAMED",
  "components": [
    {
      "type": "HEADER",
      "format": "TEXT",
      "text": "Your order is ready"
    },
    {
      "type": "BODY",
      "text": "Hi {{first_name}}, your order *#{{order_id}}* is ready for pickup at {{store_name}}. Please bring a photo ID and collect it by {{date}}. Thank you, and reply here if you need anything.",
      "example": {
        "body_text_named_params": [
          {
            "param_name": "first_name",
            "example": "Maria"
          },
          {
            "param_name": "order_id",
            "example": "4512"
          },
          {
            "param_name": "store_name",
            "example": "Acme Store"
          },
          {
            "param_name": "date",
            "example": "March 14"
          }
        ]
      }
    },
    {
      "type": "FOOTER",
      "text": "Acme Retail"
    },
    {
      "type": "BUTTONS",
      "buttons": [
        {
          "type": "PHONE_NUMBER",
          "text": "Call the store",
          "phone_number": "+15550100"
        }
      ]
    }
  ]
}'
```