# Hotel check-in details WhatsApp template

> Send check-in time, address and arrival instructions before a hotel stay. Utility WhatsApp template that cuts front-desk calls.

- Category: Utility
- Industry: Travel and hospitality
- Use case: Appointment reminder
- Language: en_US
- Approval rate: 97%
- Page: https://template-builder.dev/whatsapp-template/travel-hotel-check-in-details
- JSON: https://template-builder.dev/whatsapp-template/travel-hotel-check-in-details.json
- Open in the playground: https://template-builder.dev/playground#t=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

## How to get it approved

Send 24 hours before arrival. Practical info like late arrival and parking keeps it transactional.

## Message text

Hi {{first_name}}, we look forward to welcoming you tomorrow! Check-in starts at *{{checkin_time}}* at {{address}}. Reply here if you expect to arrive late and we will hold your room.
Acme Grand Hotel

## Variables

- `{{first_name}}`: Emma
- `{{checkin_time}}`: 3:00 PM
- `{{address}}`: 200 Beach Boulevard

## Template JSON

```json
{
  "name": "travel_hotel_check_in_details",
  "language": "en_US",
  "category": "UTILITY",
  "body": {
    "text": "Hi {{first_name}}, we look forward to welcoming you tomorrow! Check-in starts at *{{checkin_time}}* at {{address}}. Reply here if you expect to arrive late and we will hold your room."
  },
  "footer": {
    "text": "Acme Grand Hotel"
  },
  "buttons": [
    {
      "type": "QUICK_REPLY",
      "text": "I will arrive late"
    },
    {
      "type": "PHONE_NUMBER",
      "text": "Call front desk",
      "phoneNumber": "+15550133"
    }
  ],
  "variables": {
    "first_name": {
      "example": "Emma"
    },
    "checkin_time": {
      "example": "3:00 PM"
    },
    "address": {
      "example": "200 Beach Boulevard"
    }
  }
}
```

## Create it with the Meta Cloud API

```sh
curl -X POST "https://graph.facebook.com/v26.0/$WABA_ID/message_templates" \
  -H "Authorization: Bearer $META_ACCESS_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "travel_hotel_check_in_details",
  "language": "en_US",
  "category": "UTILITY",
  "parameter_format": "NAMED",
  "components": [
    {
      "type": "BODY",
      "text": "Hi {{first_name}}, we look forward to welcoming you tomorrow! Check-in starts at *{{checkin_time}}* at {{address}}. Reply here if you expect to arrive late and we will hold your room.",
      "example": {
        "body_text_named_params": [
          {
            "param_name": "first_name",
            "example": "Emma"
          },
          {
            "param_name": "checkin_time",
            "example": "3:00 PM"
          },
          {
            "param_name": "address",
            "example": "200 Beach Boulevard"
          }
        ]
      }
    },
    {
      "type": "FOOTER",
      "text": "Acme Grand Hotel"
    },
    {
      "type": "BUTTONS",
      "buttons": [
        {
          "type": "QUICK_REPLY",
          "text": "I will arrive late"
        },
        {
          "type": "PHONE_NUMBER",
          "text": "Call front desk",
          "phone_number": "+15550133"
        }
      ]
    }
  ]
}'
```