# Post-stay review request WhatsApp template

> Ask guests for a review after checkout with a one-tap link. Marketing WhatsApp template for hotels, hostels and rentals.

- Category: Marketing
- Industry: Travel and hospitality
- Use case: Feedback request
- Language: en_US
- Approval rate: 89%
- Page: https://template-builder.dev/whatsapp-template/travel-post-stay-review-request
- JSON: https://template-builder.dev/whatsapp-template/travel-post-stay-review-request.json
- Open in the playground: https://template-builder.dev/playground#t=eyJuYW1lIjoidHJhdmVsX3Bvc3Rfc3RheV9yZXZpZXdfcmVxdWVzdCIsImxhbmd1YWdlIjoiZW5fVVMiLCJjYXRlZ29yeSI6Ik1BUktFVElORyIsImJvZHkiOnsidGV4dCI6IlRoYW5rIHlvdSBmb3Igc3RheWluZyB3aXRoIHVzLCB7e2ZpcnN0X25hbWV9fSEgV2UgaG9wZSB5b3UgZW5qb3llZCB5b3VyIHRpbWUgYXQge3tob3RlbH19LiBXb3VsZCB5b3Ugc2hhcmUgYSBxdWljayByZXZpZXc_IEl0IHRha2VzIGxlc3MgdGhhbiBhIG1pbnV0ZSBhbmQgaGVscHMgZnV0dXJlIGd1ZXN0cy4ifSwiZm9vdGVyIjp7InRleHQiOiJSZXBseSBTVE9QIHRvIG9wdCBvdXQifSwiYnV0dG9ucyI6W3sidHlwZSI6IlVSTCIsInRleHQiOiJMZWF2ZSBhIHJldmlldyIsInVybCI6Imh0dHBzOi8vYWNtZWdyYW5kLmNvbS9yZXZpZXcve3tyZXZpZXdfaWR9fSJ9XSwidmFyaWFibGVzIjp7ImZpcnN0X25hbWUiOnsiZXhhbXBsZSI6IkVtbWEifSwiaG90ZWwiOnsiZXhhbXBsZSI6IkFjbWUgR3JhbmQgSG90ZWwifSwicmV2aWV3X2lkIjp7ImV4YW1wbGUiOiJSVjMzMjEifX19

## How to get it approved

Send the morning after checkout. Thank first, ask second, and avoid incentives that breach review-site rules.

## Message text

Thank you for staying with us, {{first_name}}! We hope you enjoyed your time at {{hotel}}. Would you share a quick review? It takes less than a minute and helps future guests.
Reply STOP to opt out

## Variables

- `{{first_name}}`: Emma
- `{{hotel}}`: Acme Grand Hotel
- `{{review_id}}`: RV3321

## Template JSON

```json
{
  "name": "travel_post_stay_review_request",
  "language": "en_US",
  "category": "MARKETING",
  "body": {
    "text": "Thank you for staying with us, {{first_name}}! We hope you enjoyed your time at {{hotel}}. Would you share a quick review? It takes less than a minute and helps future guests."
  },
  "footer": {
    "text": "Reply STOP to opt out"
  },
  "buttons": [
    {
      "type": "URL",
      "text": "Leave a review",
      "url": "https://acmegrand.com/review/{{review_id}}"
    }
  ],
  "variables": {
    "first_name": {
      "example": "Emma"
    },
    "hotel": {
      "example": "Acme Grand Hotel"
    },
    "review_id": {
      "example": "RV3321"
    }
  }
}
```

## Create it with the Meta Cloud API

```sh
curl -X POST "https://graph.facebook.com/v26.0/$WABA_ID/message_templates" \
  -H "Authorization: Bearer $META_ACCESS_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "travel_post_stay_review_request",
  "language": "en_US",
  "category": "MARKETING",
  "parameter_format": "NAMED",
  "components": [
    {
      "type": "BODY",
      "text": "Thank you for staying with us, {{first_name}}! We hope you enjoyed your time at {{hotel}}. Would you share a quick review? It takes less than a minute and helps future guests.",
      "example": {
        "body_text_named_params": [
          {
            "param_name": "first_name",
            "example": "Emma"
          },
          {
            "param_name": "hotel",
            "example": "Acme Grand Hotel"
          }
        ]
      }
    },
    {
      "type": "FOOTER",
      "text": "Reply STOP to opt out"
    },
    {
      "type": "BUTTONS",
      "buttons": [
        {
          "type": "URL",
          "text": "Leave a review",
          "url": "https://acmegrand.com/review/{{1}}",
          "example": [
            "https://acmegrand.com/review/RV3321"
          ]
        }
      ]
    }
  ]
}'
```