Tell shoppers how many reward points they earned and how close they are to the next perk. Loyalty reward WhatsApp template.
Share of submissions of this template that Meta approved.
✳Approval tip
Mention the actual balance and what it unlocks. Loyalty updates count as marketing, so include an opt-out footer.
Nice one, {{first_name}}! Your latest order earned you *{{points}} points*. You're now {{tier}} status, and a {{reward}} is close.
Reply STOP to opt out{{first_name}}Maria{{points}}250{{tier}}Gold{{reward}}$10 credit</>For developers
The template as JSON for @talqui-oss/template-builder, and the Cloud API request that creates it. Replace the $ variables with your account values.
ecommerce_loyalty_points_earned.json
{
"name": "ecommerce_loyalty_points_earned",
"language": "en_US",
"category": "MARKETING",
"body": {
"text": "Nice one, {{first_name}}! Your latest order earned you *{{points}} points*. You're now {{tier}} status, and a {{reward}} is close."
},
"footer": {
"text": "Reply STOP to opt out"
},
"buttons": [
{
"type": "URL",
"text": "See my rewards",
"url": "https://acme.com/rewards"
}
],
"variables": {
"first_name": {
"example": "Maria"
},
"points": {
"example": "250"
},
"tier": {
"example": "Gold"
},
"reward": {
"example": "$10 credit"
}
}
}Create with the Meta Cloud API
curl -X POST "https://graph.facebook.com/v26.0/$WABA_ID/message_templates" \
-H "Authorization: Bearer $META_ACCESS_TOKEN" \
-H "Content-Type: application/json" \
-d '{
"name": "ecommerce_loyalty_points_earned",
"language": "en_US",
"category": "MARKETING",
"parameter_format": "NAMED",
"components": [
{
"type": "BODY",
"text": "Nice one, {{first_name}}! Your latest order earned you *{{points}} points*. You'\''re now {{tier}} status, and a {{reward}} is close.",
"example": {
"body_text_named_params": [
{
"param_name": "first_name",
"example": "Maria"
},
{
"param_name": "points",
"example": "250"
},
{
"param_name": "tier",
"example": "Gold"
},
{
"param_name": "reward",
"example": "$10 credit"
}
]
}
},
{
"type": "FOOTER",
"text": "Reply STOP to opt out"
},
{
"type": "BUTTONS",
"buttons": [
{
"type": "URL",
"text": "See my rewards",
"url": "https://acme.com/rewards"
}
]
}
]
}'+Related