Tell tenants their lease is ending and invite them to renew on WhatsApp, with new rent and response deadline. Utility renewal template.
Share of submissions of this template that Meta approved.
✳Approval tip
Keep it about their existing lease. Do not advertise other units or promotions in the same message.
Your lease is ending
Hi {{first_name}}, your lease for {{unit}} ends on {{end_date}}. We would love to have you stay. The renewal rent would be *{{new_rent}}* per month. Please let us know by {{deadline}} if you would like to renew.
Acme Property Management{{first_name}}Ana{{unit}}Apt 6C{{end_date}}Jan 31{{new_rent}}$1,495{{deadline}}Dec 15</>For developers
The template as JSON for @talqui-oss/template-builder, and the Cloud API request that creates it. Replace the $ variables with your account values.
real_estate_lease_renewal_offer.json
{
"name": "real_estate_lease_renewal_offer",
"language": "en_US",
"category": "UTILITY",
"header": {
"type": "TEXT",
"text": "Your lease is ending"
},
"body": {
"text": "Hi {{first_name}}, your lease for {{unit}} ends on {{end_date}}. We would love to have you stay. The renewal rent would be *{{new_rent}}* per month. Please let us know by {{deadline}} if you would like to renew."
},
"footer": {
"text": "Acme Property Management"
},
"buttons": [
{
"type": "QUICK_REPLY",
"text": "I want to renew"
},
{
"type": "QUICK_REPLY",
"text": "I am moving out"
}
],
"variables": {
"first_name": {
"example": "Ana"
},
"unit": {
"example": "Apt 6C"
},
"end_date": {
"example": "Jan 31"
},
"new_rent": {
"example": "$1,495"
},
"deadline": {
"example": "Dec 15"
}
}
}Create with the Meta Cloud API
curl -X POST "https://graph.facebook.com/v26.0/$WABA_ID/message_templates" \
-H "Authorization: Bearer $META_ACCESS_TOKEN" \
-H "Content-Type: application/json" \
-d '{
"name": "real_estate_lease_renewal_offer",
"language": "en_US",
"category": "UTILITY",
"parameter_format": "NAMED",
"components": [
{
"type": "HEADER",
"format": "TEXT",
"text": "Your lease is ending"
},
{
"type": "BODY",
"text": "Hi {{first_name}}, your lease for {{unit}} ends on {{end_date}}. We would love to have you stay. The renewal rent would be *{{new_rent}}* per month. Please let us know by {{deadline}} if you would like to renew.",
"example": {
"body_text_named_params": [
{
"param_name": "first_name",
"example": "Ana"
},
{
"param_name": "unit",
"example": "Apt 6C"
},
{
"param_name": "end_date",
"example": "Jan 31"
},
{
"param_name": "new_rent",
"example": "$1,495"
},
{
"param_name": "deadline",
"example": "Dec 15"
}
]
}
},
{
"type": "FOOTER",
"text": "Acme Property Management"
},
{
"type": "BUTTONS",
"buttons": [
{
"type": "QUICK_REPLY",
"text": "I want to renew"
},
{
"type": "QUICK_REPLY",
"text": "I am moving out"
}
]
}
]
}'+Related