template-builder

Item back in store WhatsApp template
free example, ready for approval

Tell customers a requested item is available again at their local store. Back in stock WhatsApp template for physical retail.

Official template, maintained by Talqui

Hi Maria, the Linen Shirt you asked about is back in stock at Acme Store. We can set one aside for you.
Reply STOP to opt out
Hold one for me
No thanks
Open in playground

90% approval rate

Share of submissions of this template that Meta approved.

Category
Marketing
Industry
Retail
Language
en_US

✳Approval tip

How to get this template approved

Name the specific item and store; generic restock notes get low engagement. Only send to people who requested the alert.

Item back in store message example

Hi {{first_name}}, the *{{product_name}}* you asked about is back in stock at {{store_name}}. We can set one aside for you.
Reply STOP to opt out

Variables

  • {{first_name}}Maria
  • {{product_name}}Linen Shirt
  • {{store_name}}Acme Store

</>For developers

Create the item back in store template on Meta, free

The template as JSON for @talqui-oss/template-builder, and the Cloud API request that creates it. Replace the $ variables with your account values.

retail_back_in_stock_store.json

{
  "name": "retail_back_in_stock_store",
  "language": "en_US",
  "category": "MARKETING",
  "body": {
    "text": "Hi {{first_name}}, the *{{product_name}}* you asked about is back in stock at {{store_name}}. We can set one aside for you."
  },
  "footer": {
    "text": "Reply STOP to opt out"
  },
  "buttons": [
    {
      "type": "QUICK_REPLY",
      "text": "Hold one for me"
    },
    {
      "type": "QUICK_REPLY",
      "text": "No thanks"
    }
  ],
  "variables": {
    "first_name": {
      "example": "Maria"
    },
    "product_name": {
      "example": "Linen Shirt"
    },
    "store_name": {
      "example": "Acme Store"
    }
  }
}

Create with the Meta Cloud API

curl -X POST "https://graph.facebook.com/v26.0/$WABA_ID/message_templates" \
  -H "Authorization: Bearer $META_ACCESS_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "retail_back_in_stock_store",
  "language": "en_US",
  "category": "MARKETING",
  "parameter_format": "NAMED",
  "components": [
    {
      "type": "BODY",
      "text": "Hi {{first_name}}, the *{{product_name}}* you asked about is back in stock at {{store_name}}. We can set one aside for you.",
      "example": {
        "body_text_named_params": [
          {
            "param_name": "first_name",
            "example": "Maria"
          },
          {
            "param_name": "product_name",
            "example": "Linen Shirt"
          },
          {
            "param_name": "store_name",
            "example": "Acme Store"
          }
        ]
      }
    },
    {
      "type": "FOOTER",
      "text": "Reply STOP to opt out"
    },
    {
      "type": "BUTTONS",
      "buttons": [
        {
          "type": "QUICK_REPLY",
          "text": "Hold one for me"
        },
        {
          "type": "QUICK_REPLY",
          "text": "No thanks"
        }
      ]
    }
  ]
}'

+Related

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