Nudge clients to rebook around when their last service is due again. Re-engagement WhatsApp template for salons and spas.
Share of submissions of this template that Meta approved.
✳Approval tip
Trigger it from the service interval (for example 6 weeks after a colour). Timing matters more than discount.
Hi {{first_name}}, it's been {{days}} days since your last *{{service}}*. Time for a refresh? {{stylist}} has openings this week at {{studio}}. Thank you, and reply here if you need anything.
Reply STOP to opt out{{first_name}}Maria{{days}}7{{service}}Haircut{{stylist}}Ana{{studio}}Bloom Studio</>For developers
The template as JSON for @talqui-oss/template-builder, and the Cloud API request that creates it. Replace the $ variables with your account values.
beauty_rebooking_nudge.json
{
"name": "beauty_rebooking_nudge",
"language": "en_US",
"category": "MARKETING",
"body": {
"text": "Hi {{first_name}}, it's been {{days}} days since your last *{{service}}*. Time for a refresh? {{stylist}} has openings this week at {{studio}}. Thank you, and reply here if you need anything."
},
"footer": {
"text": "Reply STOP to opt out"
},
"buttons": [
{
"type": "URL",
"text": "Book now",
"url": "https://bloomstudio.example.com/book"
}
],
"variables": {
"first_name": {
"example": "Maria"
},
"days": {
"example": "7"
},
"service": {
"example": "Haircut"
},
"stylist": {
"example": "Ana"
},
"studio": {
"example": "Bloom Studio"
}
}
}Create with the Meta Cloud API
curl -X POST "https://graph.facebook.com/v26.0/$WABA_ID/message_templates" \
-H "Authorization: Bearer $META_ACCESS_TOKEN" \
-H "Content-Type: application/json" \
-d '{
"name": "beauty_rebooking_nudge",
"language": "en_US",
"category": "MARKETING",
"parameter_format": "NAMED",
"components": [
{
"type": "BODY",
"text": "Hi {{first_name}}, it'\''s been {{days}} days since your last *{{service}}*. Time for a refresh? {{stylist}} has openings this week at {{studio}}. Thank you, and reply here if you need anything.",
"example": {
"body_text_named_params": [
{
"param_name": "first_name",
"example": "Maria"
},
{
"param_name": "days",
"example": "7"
},
{
"param_name": "service",
"example": "Haircut"
},
{
"param_name": "stylist",
"example": "Ana"
},
{
"param_name": "studio",
"example": "Bloom Studio"
}
]
}
},
{
"type": "FOOTER",
"text": "Reply STOP to opt out"
},
{
"type": "BUTTONS",
"buttons": [
{
"type": "URL",
"text": "Book now",
"url": "https://bloomstudio.example.com/book"
}
]
}
]
}'+Related