template-builder

Welcome to your new account WhatsApp template
free example, ready for approval

Welcome new bank or fintech customers on WhatsApp with next steps after account opening. Includes a link to the app and support number.

Official template, maintained by Talqui

lumenbank.com
Welcome to Lumen Bank, Elena! Your new account is active. Download the app, set up your card and turn on notifications to start. Our team is here if you need help.
Lumen Bank
Open the app
Talk to support
Open in playground

93% approval rate

Share of submissions of this template that Meta approved.

Category
Utility
Language
en_US

✳Approval tip

How to get this template approved

Send it right after account approval, while the customer expects contact. Welcome messages tied to an account the user just opened are accepted as utility.

Welcome to your new account message example

Welcome to Lumen Bank, {{first_name}}! Your new account is active. Download the app, set up your card and turn on notifications to start. Our team is here if you need help.
Lumen Bank

Variables

  • {{first_name}}Elena

</>For developers

Create the welcome to your new account template on Meta, free

The template as JSON for @talqui-oss/template-builder, and the Cloud API request that creates it. Replace the $ variables with your account values.

finance_welcome_new_account.json

{
  "name": "finance_welcome_new_account",
  "language": "en_US",
  "category": "UTILITY",
  "body": {
    "text": "Welcome to Lumen Bank, {{first_name}}! Your new account is active. Download the app, set up your card and turn on notifications to start. Our team is here if you need help."
  },
  "footer": {
    "text": "Lumen Bank"
  },
  "buttons": [
    {
      "type": "URL",
      "text": "Open the app",
      "url": "https://lumenbank.com/app"
    },
    {
      "type": "PHONE_NUMBER",
      "text": "Talk to support",
      "phoneNumber": "+15550101"
    }
  ],
  "variables": {
    "first_name": {
      "example": "Elena"
    }
  }
}

Create with the Meta Cloud API

curl -X POST "https://graph.facebook.com/v26.0/$WABA_ID/message_templates" \
  -H "Authorization: Bearer $META_ACCESS_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "finance_welcome_new_account",
  "language": "en_US",
  "category": "UTILITY",
  "parameter_format": "NAMED",
  "components": [
    {
      "type": "BODY",
      "text": "Welcome to Lumen Bank, {{first_name}}! Your new account is active. Download the app, set up your card and turn on notifications to start. Our team is here if you need help.",
      "example": {
        "body_text_named_params": [
          {
            "param_name": "first_name",
            "example": "Elena"
          }
        ]
      }
    },
    {
      "type": "FOOTER",
      "text": "Lumen Bank"
    },
    {
      "type": "BUTTONS",
      "buttons": [
        {
          "type": "URL",
          "text": "Open the app",
          "url": "https://lumenbank.com/app"
        },
        {
          "type": "PHONE_NUMBER",
          "text": "Talk to support",
          "phone_number": "+15550101"
        }
      ]
    }
  ]
}'

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