template-builder

Welcome and getting started WhatsApp template
free example, ready for approval

Welcome new users on WhatsApp after sign-up with a first step and help link. Utility onboarding template for SaaS products.

Official template, maintained by Talqui

Your account is ready
Welcome to Lumen, Ana! Your workspace Acme Studio is ready. Start by inviting your team or connecting your first data source.
Lumen Software
Open workspace
Talk to support
Open in playground

72% approval rate

Share of submissions of this template that Meta approved.

Category
Utility
Language
en_US

✳Approval tip

How to get this template approved

Keep it to one action. Welcome messages triggered by sign-up are typically utility, but extra feature promotion can flip them to marketing.

Welcome and getting started message example

Your account is ready
Welcome to Lumen, {{first_name}}! Your workspace *{{workspace}}* is ready. Start by inviting your team or connecting your first data source.
Lumen Software

Variables

  • {{first_name}}Ana
  • {{workspace}}Acme Studio

</>For developers

Create the welcome and getting started template on Meta, free

The template as JSON for @talqui-oss/template-builder, and the Cloud API request that creates it. Replace the $ variables with your account values.

saas_welcome_onboarding.json

{
  "name": "saas_welcome_onboarding",
  "language": "en_US",
  "category": "UTILITY",
  "header": {
    "type": "TEXT",
    "text": "Your account is ready"
  },
  "body": {
    "text": "Welcome to Lumen, {{first_name}}! Your workspace *{{workspace}}* is ready. Start by inviting your team or connecting your first data source."
  },
  "footer": {
    "text": "Lumen Software"
  },
  "buttons": [
    {
      "type": "URL",
      "text": "Open workspace",
      "url": "https://lumen.app/start"
    },
    {
      "type": "QUICK_REPLY",
      "text": "Talk to support"
    }
  ],
  "variables": {
    "first_name": {
      "example": "Ana"
    },
    "workspace": {
      "example": "Acme Studio"
    }
  }
}

Create with the Meta Cloud API

curl -X POST "https://graph.facebook.com/v26.0/$WABA_ID/message_templates" \
  -H "Authorization: Bearer $META_ACCESS_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "saas_welcome_onboarding",
  "language": "en_US",
  "category": "UTILITY",
  "parameter_format": "NAMED",
  "components": [
    {
      "type": "HEADER",
      "format": "TEXT",
      "text": "Your account is ready"
    },
    {
      "type": "BODY",
      "text": "Welcome to Lumen, {{first_name}}! Your workspace *{{workspace}}* is ready. Start by inviting your team or connecting your first data source.",
      "example": {
        "body_text_named_params": [
          {
            "param_name": "first_name",
            "example": "Ana"
          },
          {
            "param_name": "workspace",
            "example": "Acme Studio"
          }
        ]
      }
    },
    {
      "type": "FOOTER",
      "text": "Lumen Software"
    },
    {
      "type": "BUTTONS",
      "buttons": [
        {
          "type": "URL",
          "text": "Open workspace",
          "url": "https://lumen.app/start"
        },
        {
          "type": "QUICK_REPLY",
          "text": "Talk to support"
        }
      ]
    }
  ]
}'

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