template-builder

Medical appointment reminder WhatsApp template
free example, ready for approval

Remind patients about an upcoming appointment with date, time and doctor. Appointment reminder WhatsApp template for clinics.

Official template, maintained by Talqui

Appointment reminder
Hi Maria, this is a reminder of your appointment with Dr. Silva at Acme Health Clinic on March 14 at 3:30 PM. Thank you, and reply here if you need anything.
Please arrive 10 minutes early
Confirm
Reschedule
Open in playground

78% approval rate

Share of submissions of this template that Meta approved.

Category
Utility
Industry
Healthcare
Language
en_US

✳Approval tip

How to get this template approved

Never include diagnosis or treatment details in the message; keep it to logistics. Send 24 hours before.

Medical appointment reminder message example

Appointment reminder
Hi {{first_name}}, this is a reminder of your appointment with {{doctor}} at {{clinic}} on {{date}} at {{time}}. Thank you, and reply here if you need anything.
Please arrive 10 minutes early

Variables

  • {{first_name}}Maria
  • {{doctor}}Dr. Silva
  • {{clinic}}Acme Health Clinic
  • {{date}}March 14
  • {{time}}3:30 PM

</>For developers

Create the medical appointment reminder template on Meta, free

The template as JSON for @talqui-oss/template-builder, and the Cloud API request that creates it. Replace the $ variables with your account values.

healthcare_appointment_reminder.json

{
  "name": "healthcare_appointment_reminder",
  "language": "en_US",
  "category": "UTILITY",
  "header": {
    "type": "TEXT",
    "text": "Appointment reminder"
  },
  "body": {
    "text": "Hi {{first_name}}, this is a reminder of your appointment with {{doctor}} at {{clinic}} on {{date}} at {{time}}. Thank you, and reply here if you need anything."
  },
  "footer": {
    "text": "Please arrive 10 minutes early"
  },
  "buttons": [
    {
      "type": "QUICK_REPLY",
      "text": "Confirm"
    },
    {
      "type": "QUICK_REPLY",
      "text": "Reschedule"
    }
  ],
  "variables": {
    "first_name": {
      "example": "Maria"
    },
    "doctor": {
      "example": "Dr. Silva"
    },
    "clinic": {
      "example": "Acme Health Clinic"
    },
    "date": {
      "example": "March 14"
    },
    "time": {
      "example": "3:30 PM"
    }
  }
}

Create with the Meta Cloud API

curl -X POST "https://graph.facebook.com/v26.0/$WABA_ID/message_templates" \
  -H "Authorization: Bearer $META_ACCESS_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "healthcare_appointment_reminder",
  "language": "en_US",
  "category": "UTILITY",
  "parameter_format": "NAMED",
  "components": [
    {
      "type": "HEADER",
      "format": "TEXT",
      "text": "Appointment reminder"
    },
    {
      "type": "BODY",
      "text": "Hi {{first_name}}, this is a reminder of your appointment with {{doctor}} at {{clinic}} on {{date}} at {{time}}. Thank you, and reply here if you need anything.",
      "example": {
        "body_text_named_params": [
          {
            "param_name": "first_name",
            "example": "Maria"
          },
          {
            "param_name": "doctor",
            "example": "Dr. Silva"
          },
          {
            "param_name": "clinic",
            "example": "Acme Health Clinic"
          },
          {
            "param_name": "date",
            "example": "March 14"
          },
          {
            "param_name": "time",
            "example": "3:30 PM"
          }
        ]
      }
    },
    {
      "type": "FOOTER",
      "text": "Please arrive 10 minutes early"
    },
    {
      "type": "BUTTONS",
      "buttons": [
        {
          "type": "QUICK_REPLY",
          "text": "Confirm"
        },
        {
          "type": "QUICK_REPLY",
          "text": "Reschedule"
        }
      ]
    }
  ]
}'

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