template-builder

Hotel check-in details WhatsApp template
free example, ready for approval

Send check-in time, address and arrival instructions before a hotel stay. Utility WhatsApp template that cuts front-desk calls.

Official template, maintained by Talqui

Hi Emma, we look forward to welcoming you tomorrow! Check-in starts at 3:00 PM at 200 Beach Boulevard. Reply here if you expect to arrive late and we will hold your room.
Acme Grand Hotel
I will arrive late
Call front desk
Open in playground

97% approval rate

Share of submissions of this template that Meta approved.

Category
Utility
Language
en_US

✳Approval tip

How to get this template approved

Send 24 hours before arrival. Practical info like late arrival and parking keeps it transactional.

Hotel check-in details message example

Hi {{first_name}}, we look forward to welcoming you tomorrow! Check-in starts at *{{checkin_time}}* at {{address}}. Reply here if you expect to arrive late and we will hold your room.
Acme Grand Hotel

Variables

  • {{first_name}}Emma
  • {{checkin_time}}3:00 PM
  • {{address}}200 Beach Boulevard

</>For developers

Create the hotel check-in details template on Meta, free

The template as JSON for @talqui-oss/template-builder, and the Cloud API request that creates it. Replace the $ variables with your account values.

travel_hotel_check_in_details.json

{
  "name": "travel_hotel_check_in_details",
  "language": "en_US",
  "category": "UTILITY",
  "body": {
    "text": "Hi {{first_name}}, we look forward to welcoming you tomorrow! Check-in starts at *{{checkin_time}}* at {{address}}. Reply here if you expect to arrive late and we will hold your room."
  },
  "footer": {
    "text": "Acme Grand Hotel"
  },
  "buttons": [
    {
      "type": "QUICK_REPLY",
      "text": "I will arrive late"
    },
    {
      "type": "PHONE_NUMBER",
      "text": "Call front desk",
      "phoneNumber": "+15550133"
    }
  ],
  "variables": {
    "first_name": {
      "example": "Emma"
    },
    "checkin_time": {
      "example": "3:00 PM"
    },
    "address": {
      "example": "200 Beach Boulevard"
    }
  }
}

Create with the Meta Cloud API

curl -X POST "https://graph.facebook.com/v26.0/$WABA_ID/message_templates" \
  -H "Authorization: Bearer $META_ACCESS_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "travel_hotel_check_in_details",
  "language": "en_US",
  "category": "UTILITY",
  "parameter_format": "NAMED",
  "components": [
    {
      "type": "BODY",
      "text": "Hi {{first_name}}, we look forward to welcoming you tomorrow! Check-in starts at *{{checkin_time}}* at {{address}}. Reply here if you expect to arrive late and we will hold your room.",
      "example": {
        "body_text_named_params": [
          {
            "param_name": "first_name",
            "example": "Emma"
          },
          {
            "param_name": "checkin_time",
            "example": "3:00 PM"
          },
          {
            "param_name": "address",
            "example": "200 Beach Boulevard"
          }
        ]
      }
    },
    {
      "type": "FOOTER",
      "text": "Acme Grand Hotel"
    },
    {
      "type": "BUTTONS",
      "buttons": [
        {
          "type": "QUICK_REPLY",
          "text": "I will arrive late"
        },
        {
          "type": "PHONE_NUMBER",
          "text": "Call front desk",
          "phone_number": "+15550133"
        }
      ]
    }
  ]
}'

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