Reply to a new property enquiry on WhatsApp with the agent's name and next steps. Utility-leaning welcome template for agencies.
Share of submissions of this template that Meta approved.
✳Approval tip
Send within minutes of the enquiry form; it is a response to the user's own request and is typically approved as utility.
Hi {{first_name}}, thanks for your interest in *{{property}}*. I am {{agent}} from Acme Realty and I will help you with details, pricing and viewings. When would you like to visit?
Acme Realty{{first_name}}Mia{{property}}12 Maple Avenue{{agent}}Chris</>For developers
The template as JSON for @talqui-oss/template-builder, and the Cloud API request that creates it. Replace the $ variables with your account values.
real_estate_welcome_new_lead.json
{
"name": "real_estate_welcome_new_lead",
"language": "en_US",
"category": "UTILITY",
"body": {
"text": "Hi {{first_name}}, thanks for your interest in *{{property}}*. I am {{agent}} from Acme Realty and I will help you with details, pricing and viewings. When would you like to visit?"
},
"footer": {
"text": "Acme Realty"
},
"buttons": [
{
"type": "QUICK_REPLY",
"text": "This weekend"
},
{
"type": "QUICK_REPLY",
"text": "Next week"
}
],
"variables": {
"first_name": {
"example": "Mia"
},
"property": {
"example": "12 Maple Avenue"
},
"agent": {
"example": "Chris"
}
}
}Create with the Meta Cloud API
curl -X POST "https://graph.facebook.com/v26.0/$WABA_ID/message_templates" \
-H "Authorization: Bearer $META_ACCESS_TOKEN" \
-H "Content-Type: application/json" \
-d '{
"name": "real_estate_welcome_new_lead",
"language": "en_US",
"category": "UTILITY",
"parameter_format": "NAMED",
"components": [
{
"type": "BODY",
"text": "Hi {{first_name}}, thanks for your interest in *{{property}}*. I am {{agent}} from Acme Realty and I will help you with details, pricing and viewings. When would you like to visit?",
"example": {
"body_text_named_params": [
{
"param_name": "first_name",
"example": "Mia"
},
{
"param_name": "property",
"example": "12 Maple Avenue"
},
{
"param_name": "agent",
"example": "Chris"
}
]
}
},
{
"type": "FOOTER",
"text": "Acme Realty"
},
{
"type": "BUTTONS",
"buttons": [
{
"type": "QUICK_REPLY",
"text": "This weekend"
},
{
"type": "QUICK_REPLY",
"text": "Next week"
}
]
}
]
}'+Related