Welcome guests on arrival with Wi-Fi, breakfast hours and the front desk number. Utility WhatsApp template for hotels and rentals.
Share of submissions of this template that Meta approved.
✳Approval tip
Triggered at check-in and tied to a stay in progress, so it qualifies as utility. Skip spa or restaurant promotions here.
Welcome to {{hotel}}, {{first_name}}! Wi-Fi network: *{{wifi_name}}*, password: *{{wifi_pass}}*. Breakfast is served from 7 to 10 AM. Dial 0 from your room for anything you need.{{hotel}}Acme Grand Hotel{{first_name}}Emma{{wifi_name}}AcmeGuest{{wifi_pass}}welcome2024</>For developers
The template as JSON for @talqui-oss/template-builder, and the Cloud API request that creates it. Replace the $ variables with your account values.
travel_welcome_guest_wifi.json
{
"name": "travel_welcome_guest_wifi",
"language": "en_US",
"category": "UTILITY",
"body": {
"text": "Welcome to {{hotel}}, {{first_name}}! Wi-Fi network: *{{wifi_name}}*, password: *{{wifi_pass}}*. Breakfast is served from 7 to 10 AM. Dial 0 from your room for anything you need."
},
"variables": {
"hotel": {
"example": "Acme Grand Hotel"
},
"first_name": {
"example": "Emma"
},
"wifi_name": {
"example": "AcmeGuest"
},
"wifi_pass": {
"example": "welcome2024"
}
}
}Create with the Meta Cloud API
curl -X POST "https://graph.facebook.com/v26.0/$WABA_ID/message_templates" \
-H "Authorization: Bearer $META_ACCESS_TOKEN" \
-H "Content-Type: application/json" \
-d '{
"name": "travel_welcome_guest_wifi",
"language": "en_US",
"category": "UTILITY",
"parameter_format": "NAMED",
"components": [
{
"type": "BODY",
"text": "Welcome to {{hotel}}, {{first_name}}! Wi-Fi network: *{{wifi_name}}*, password: *{{wifi_pass}}*. Breakfast is served from 7 to 10 AM. Dial 0 from your room for anything you need.",
"example": {
"body_text_named_params": [
{
"param_name": "hotel",
"example": "Acme Grand Hotel"
},
{
"param_name": "first_name",
"example": "Emma"
},
{
"param_name": "wifi_name",
"example": "AcmeGuest"
},
{
"param_name": "wifi_pass",
"example": "welcome2024"
}
]
}
}
]
}'+Related