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Service appointment reminder WhatsApp template
free example, ready for approval

Remind customers of a car service appointment on WhatsApp with date, time and dealership address. Utility template for workshops.

Official template, maintained by Talqui

Service tomorrow
Hi Paul, this is a friendly reminder that your oil change for the Ford Focus is booked for Nov 12 at 9:00 AM. We will see you at Acme Auto, 77 Garage Street. Please reply if you need to change anything.
Acme Auto
Confirm
Reschedule
Open in playground

98% approval rate

Share of submissions of this template that Meta approved.

Category
Utility
Industry
Automotive
Language
en_US

✳Approval tip

How to get this template approved

Mention the vehicle and service type so it reads as booking-specific. Confirm and reschedule buttons cut no-shows.

Service appointment reminder message example

Service tomorrow
Hi {{first_name}}, this is a friendly reminder that your *{{service}}* for the {{vehicle}} is booked for {{date}} at {{time}}. We will see you at Acme Auto, 77 Garage Street. Please reply if you need to change anything.
Acme Auto

Variables

  • {{first_name}}Paul
  • {{service}}oil change
  • {{vehicle}}Ford Focus
  • {{date}}Nov 12
  • {{time}}9:00 AM
  • {{address}}77 Garage Street

</>For developers

Create the service appointment reminder template on Meta, free

The template as JSON for @talqui-oss/template-builder, and the Cloud API request that creates it. Replace the $ variables with your account values.

automotive_service_appointment_reminder.json

{
  "name": "automotive_service_appointment_reminder",
  "language": "en_US",
  "category": "UTILITY",
  "header": {
    "type": "TEXT",
    "text": "Service tomorrow"
  },
  "body": {
    "text": "Hi {{first_name}}, this is a friendly reminder that your *{{service}}* for the {{vehicle}} is booked for {{date}} at {{time}}. We will see you at Acme Auto, 77 Garage Street. Please reply if you need to change anything."
  },
  "footer": {
    "text": "Acme Auto"
  },
  "buttons": [
    {
      "type": "QUICK_REPLY",
      "text": "Confirm"
    },
    {
      "type": "QUICK_REPLY",
      "text": "Reschedule"
    }
  ],
  "variables": {
    "first_name": {
      "example": "Paul"
    },
    "service": {
      "example": "oil change"
    },
    "vehicle": {
      "example": "Ford Focus"
    },
    "date": {
      "example": "Nov 12"
    },
    "time": {
      "example": "9:00 AM"
    },
    "address": {
      "example": "77 Garage Street"
    }
  }
}

Create with the Meta Cloud API

curl -X POST "https://graph.facebook.com/v26.0/$WABA_ID/message_templates" \
  -H "Authorization: Bearer $META_ACCESS_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "automotive_service_appointment_reminder",
  "language": "en_US",
  "category": "UTILITY",
  "parameter_format": "NAMED",
  "components": [
    {
      "type": "HEADER",
      "format": "TEXT",
      "text": "Service tomorrow"
    },
    {
      "type": "BODY",
      "text": "Hi {{first_name}}, this is a friendly reminder that your *{{service}}* for the {{vehicle}} is booked for {{date}} at {{time}}. We will see you at Acme Auto, 77 Garage Street. Please reply if you need to change anything.",
      "example": {
        "body_text_named_params": [
          {
            "param_name": "first_name",
            "example": "Paul"
          },
          {
            "param_name": "service",
            "example": "oil change"
          },
          {
            "param_name": "vehicle",
            "example": "Ford Focus"
          },
          {
            "param_name": "date",
            "example": "Nov 12"
          },
          {
            "param_name": "time",
            "example": "9:00 AM"
          }
        ]
      }
    },
    {
      "type": "FOOTER",
      "text": "Acme Auto"
    },
    {
      "type": "BUTTONS",
      "buttons": [
        {
          "type": "QUICK_REPLY",
          "text": "Confirm"
        },
        {
          "type": "QUICK_REPLY",
          "text": "Reschedule"
        }
      ]
    }
  ]
}'

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