template-builder

Course feedback request WhatsApp template
free example, ready for approval

Ask students to rate a course after the final session. Feedback request WhatsApp template for education. Free to copy and edit.

Official template, maintained by Talqui

Hi Maria, congratulations on finishing Intro to Design! How would you rate your experience?
Excellent
Good
Needs work

92% approval rate

Share of submissions of this template that Meta approved.

Category
Marketing
Industry
Education
Language
en_US

✳Approval tip

How to get this template approved

Send within 48 hours of the last class. Rating buttons raise response rates.

Course feedback request message example

Hi {{first_name}}, congratulations on finishing *{{course}}*! How would you rate your experience?
Reply STOP to opt out

Variables

  • {{first_name}}Maria
  • {{course}}Intro to Design

</>For developers

Create the course feedback request template on Meta, free

The template as JSON for @talqui-oss/template-builder, and the Cloud API request that creates it. Replace the $ variables with your account values.

education_course_feedback.json

{
  "name": "education_course_feedback",
  "language": "en_US",
  "category": "MARKETING",
  "body": {
    "text": "Hi {{first_name}}, congratulations on finishing *{{course}}*! How would you rate your experience?"
  },
  "footer": {
    "text": "Reply STOP to opt out"
  },
  "buttons": [
    {
      "type": "QUICK_REPLY",
      "text": "Excellent"
    },
    {
      "type": "QUICK_REPLY",
      "text": "Good"
    },
    {
      "type": "QUICK_REPLY",
      "text": "Needs work"
    }
  ],
  "variables": {
    "first_name": {
      "example": "Maria"
    },
    "course": {
      "example": "Intro to Design"
    }
  }
}

Create with the Meta Cloud API

curl -X POST "https://graph.facebook.com/v26.0/$WABA_ID/message_templates" \
  -H "Authorization: Bearer $META_ACCESS_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "education_course_feedback",
  "language": "en_US",
  "category": "MARKETING",
  "parameter_format": "NAMED",
  "components": [
    {
      "type": "BODY",
      "text": "Hi {{first_name}}, congratulations on finishing *{{course}}*! How would you rate your experience?",
      "example": {
        "body_text_named_params": [
          {
            "param_name": "first_name",
            "example": "Maria"
          },
          {
            "param_name": "course",
            "example": "Intro to Design"
          }
        ]
      }
    },
    {
      "type": "FOOTER",
      "text": "Reply STOP to opt out"
    },
    {
      "type": "BUTTONS",
      "buttons": [
        {
          "type": "QUICK_REPLY",
          "text": "Excellent"
        },
        {
          "type": "QUICK_REPLY",
          "text": "Good"
        },
        {
          "type": "QUICK_REPLY",
          "text": "Needs work"
        }
      ]
    }
  ]
}'

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