template-builder

Feedback after dining WhatsApp template
free example, ready for approval

Ask guests how their meal went right after dining. Feedback request WhatsApp template for restaurants with quick replies.

Official template, maintained by Talqui

Hi Maria, thanks for dining at Northwind Bistro today! How was your meal?
Reply STOP to opt out
Delicious
It was fine
Not great
Open in playground

92% approval rate

Share of submissions of this template that Meta approved.

Category
Marketing
Industry
Restaurants
Language
en_US

✳Approval tip

How to get this template approved

Send within a few hours. Route happy guests to a review link in the next message to stay compliant with in-template rules.

Feedback after dining message example

Hi {{first_name}}, thanks for dining at {{restaurant}} today! How was your meal?
Reply STOP to opt out

Variables

  • {{first_name}}Maria
  • {{restaurant}}Northwind Bistro

</>For developers

Create the feedback after dining template on Meta, free

The template as JSON for @talqui-oss/template-builder, and the Cloud API request that creates it. Replace the $ variables with your account values.

restaurants_feedback_after_dining.json

{
  "name": "restaurants_feedback_after_dining",
  "language": "en_US",
  "category": "MARKETING",
  "body": {
    "text": "Hi {{first_name}}, thanks for dining at {{restaurant}} today! How was your meal?"
  },
  "footer": {
    "text": "Reply STOP to opt out"
  },
  "buttons": [
    {
      "type": "QUICK_REPLY",
      "text": "Delicious"
    },
    {
      "type": "QUICK_REPLY",
      "text": "It was fine"
    },
    {
      "type": "QUICK_REPLY",
      "text": "Not great"
    }
  ],
  "variables": {
    "first_name": {
      "example": "Maria"
    },
    "restaurant": {
      "example": "Northwind Bistro"
    }
  }
}

Create with the Meta Cloud API

curl -X POST "https://graph.facebook.com/v26.0/$WABA_ID/message_templates" \
  -H "Authorization: Bearer $META_ACCESS_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "restaurants_feedback_after_dining",
  "language": "en_US",
  "category": "MARKETING",
  "parameter_format": "NAMED",
  "components": [
    {
      "type": "BODY",
      "text": "Hi {{first_name}}, thanks for dining at {{restaurant}} today! How was your meal?",
      "example": {
        "body_text_named_params": [
          {
            "param_name": "first_name",
            "example": "Maria"
          },
          {
            "param_name": "restaurant",
            "example": "Northwind Bistro"
          }
        ]
      }
    },
    {
      "type": "FOOTER",
      "text": "Reply STOP to opt out"
    },
    {
      "type": "BUTTONS",
      "buttons": [
        {
          "type": "QUICK_REPLY",
          "text": "Delicious"
        },
        {
          "type": "QUICK_REPLY",
          "text": "It was fine"
        },
        {
          "type": "QUICK_REPLY",
          "text": "Not great"
        }
      ]
    }
  ]
}'

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