template-builder

Ticket purchase confirmation WhatsApp template
free example, ready for approval

Confirm ticket purchase with event name, date and ticket link. Order confirmation WhatsApp template for events and venues.

Official template, maintained by Talqui

Tickets confirmed
You're going, Maria! We confirmed 2 tickets for Summer Fest at Harbor Hall on March 14. We can't wait to see you, and we'll send a reminder before the day.
View tickets
Open in playground

80% approval rate

Share of submissions of this template that Meta approved.

Category
Utility
Industry
Events
Language
en_US

✳Approval tip

How to get this template approved

List ticket count and event date so the message is clearly transactional.

Ticket purchase confirmation message example

Tickets confirmed
You're going, {{first_name}}! We confirmed {{ticket_count}} tickets for *{{event_name}}* at {{venue}} on {{date}}. We can't wait to see you, and we'll send a reminder before the day.

Variables

  • {{first_name}}Maria
  • {{ticket_count}}2
  • {{event_name}}Summer Fest
  • {{venue}}Harbor Hall
  • {{date}}March 14
  • {{order_id}}4512

</>For developers

Create the ticket purchase confirmation template on Meta, free

The template as JSON for @talqui-oss/template-builder, and the Cloud API request that creates it. Replace the $ variables with your account values.

events_ticket_confirmation.json

{
  "name": "events_ticket_confirmation",
  "language": "en_US",
  "category": "UTILITY",
  "header": {
    "type": "TEXT",
    "text": "Tickets confirmed"
  },
  "body": {
    "text": "You're going, {{first_name}}! We confirmed {{ticket_count}} tickets for *{{event_name}}* at {{venue}} on {{date}}. We can't wait to see you, and we'll send a reminder before the day."
  },
  "buttons": [
    {
      "type": "URL",
      "text": "View tickets",
      "url": "https://acmeevents.example.com/tickets/{{order_id}}"
    }
  ],
  "variables": {
    "first_name": {
      "example": "Maria"
    },
    "ticket_count": {
      "example": "2"
    },
    "event_name": {
      "example": "Summer Fest"
    },
    "venue": {
      "example": "Harbor Hall"
    },
    "date": {
      "example": "March 14"
    },
    "order_id": {
      "example": "4512"
    }
  }
}

Create with the Meta Cloud API

curl -X POST "https://graph.facebook.com/v26.0/$WABA_ID/message_templates" \
  -H "Authorization: Bearer $META_ACCESS_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "events_ticket_confirmation",
  "language": "en_US",
  "category": "UTILITY",
  "parameter_format": "NAMED",
  "components": [
    {
      "type": "HEADER",
      "format": "TEXT",
      "text": "Tickets confirmed"
    },
    {
      "type": "BODY",
      "text": "You'\''re going, {{first_name}}! We confirmed {{ticket_count}} tickets for *{{event_name}}* at {{venue}} on {{date}}. We can'\''t wait to see you, and we'\''ll send a reminder before the day.",
      "example": {
        "body_text_named_params": [
          {
            "param_name": "first_name",
            "example": "Maria"
          },
          {
            "param_name": "ticket_count",
            "example": "2"
          },
          {
            "param_name": "event_name",
            "example": "Summer Fest"
          },
          {
            "param_name": "venue",
            "example": "Harbor Hall"
          },
          {
            "param_name": "date",
            "example": "March 14"
          }
        ]
      }
    },
    {
      "type": "BUTTONS",
      "buttons": [
        {
          "type": "URL",
          "text": "View tickets",
          "url": "https://acmeevents.example.com/tickets/{{1}}",
          "example": [
            "https://acmeevents.example.com/tickets/4512"
          ]
        }
      ]
    }
  ]
}'

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