template-builder

Takeout order received WhatsApp template
free example, ready for approval

Confirm that a takeout or delivery order was received with the total and pickup time. Order confirmation WhatsApp template for restaurants.

Official template, maintained by Talqui

Order received
Thanks Maria! We received your order #4512 (Margherita Pizza and more) for $49.90. It will be ready for pickup at 3:30 PM. Thank you, and reply here if you need anything.
Open in playground

91% approval rate

Share of submissions of this template that Meta approved.

Category
Utility
Industry
Restaurants
Language
en_US

✳Approval tip

How to get this template approved

List the items summary or order number so the template reads as a receipt, not an ad.

Takeout order received message example

Order received
Thanks {{first_name}}! We received your order *#{{order_id}}* ({{item}} and more) for {{amount}}. It will be ready for pickup at {{time}}. Thank you, and reply here if you need anything.

Variables

  • {{first_name}}Maria
  • {{order_id}}4512
  • {{item}}Margherita Pizza
  • {{amount}}$49.90
  • {{time}}3:30 PM

</>For developers

Create the takeout order received template on Meta, free

The template as JSON for @talqui-oss/template-builder, and the Cloud API request that creates it. Replace the $ variables with your account values.

restaurants_order_received.json

{
  "name": "restaurants_order_received",
  "language": "en_US",
  "category": "UTILITY",
  "header": {
    "type": "TEXT",
    "text": "Order received"
  },
  "body": {
    "text": "Thanks {{first_name}}! We received your order *#{{order_id}}* ({{item}} and more) for {{amount}}. It will be ready for pickup at {{time}}. Thank you, and reply here if you need anything."
  },
  "variables": {
    "first_name": {
      "example": "Maria"
    },
    "order_id": {
      "example": "4512"
    },
    "item": {
      "example": "Margherita Pizza"
    },
    "amount": {
      "example": "$49.90"
    },
    "time": {
      "example": "3:30 PM"
    }
  }
}

Create with the Meta Cloud API

curl -X POST "https://graph.facebook.com/v26.0/$WABA_ID/message_templates" \
  -H "Authorization: Bearer $META_ACCESS_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "restaurants_order_received",
  "language": "en_US",
  "category": "UTILITY",
  "parameter_format": "NAMED",
  "components": [
    {
      "type": "HEADER",
      "format": "TEXT",
      "text": "Order received"
    },
    {
      "type": "BODY",
      "text": "Thanks {{first_name}}! We received your order *#{{order_id}}* ({{item}} and more) for {{amount}}. It will be ready for pickup at {{time}}. Thank you, and reply here if you need anything.",
      "example": {
        "body_text_named_params": [
          {
            "param_name": "first_name",
            "example": "Maria"
          },
          {
            "param_name": "order_id",
            "example": "4512"
          },
          {
            "param_name": "item",
            "example": "Margherita Pizza"
          },
          {
            "param_name": "amount",
            "example": "$49.90"
          },
          {
            "param_name": "time",
            "example": "3:30 PM"
          }
        ]
      }
    }
  ]
}'

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