template-builder

Appointment booked confirmation WhatsApp template
free example, ready for approval

Confirm a new clinic booking with the doctor, date and location. Booking confirmation WhatsApp template for healthcare providers.

Official template, maintained by Talqui

acmehealth.example.com
Hi Maria, your appointment with Dr. Silva is booked for March 14 at 3:30 PM at Acme Health Clinic. We'll send a reminder the day before.
Acme Health Clinic
Manage appointment
Open in playground

70% approval rate

Share of submissions of this template that Meta approved.

Category
Utility
Industry
Healthcare
Language
en_US

✳Approval tip

How to get this template approved

Include how to cancel; patients expect it, and clear transactional intent helps utility approval.

Appointment booked confirmation message example

Hi {{first_name}}, your appointment with {{doctor}} is booked for {{date}} at {{time}} at {{clinic}}. We'll send a reminder the day before.
Acme Health Clinic

Variables

  • {{first_name}}Maria
  • {{doctor}}Dr. Silva
  • {{date}}March 14
  • {{time}}3:30 PM
  • {{clinic}}Acme Health Clinic
  • {{order_id}}4512

</>For developers

Create the appointment booked confirmation template on Meta, free

The template as JSON for @talqui-oss/template-builder, and the Cloud API request that creates it. Replace the $ variables with your account values.

healthcare_appointment_booked.json

{
  "name": "healthcare_appointment_booked",
  "language": "en_US",
  "category": "UTILITY",
  "body": {
    "text": "Hi {{first_name}}, your appointment with {{doctor}} is booked for {{date}} at {{time}} at {{clinic}}. We'll send a reminder the day before."
  },
  "footer": {
    "text": "Acme Health Clinic"
  },
  "buttons": [
    {
      "type": "URL",
      "text": "Manage appointment",
      "url": "https://acmehealth.example.com/appointments/{{order_id}}"
    }
  ],
  "variables": {
    "first_name": {
      "example": "Maria"
    },
    "doctor": {
      "example": "Dr. Silva"
    },
    "date": {
      "example": "March 14"
    },
    "time": {
      "example": "3:30 PM"
    },
    "clinic": {
      "example": "Acme Health Clinic"
    },
    "order_id": {
      "example": "4512"
    }
  }
}

Create with the Meta Cloud API

curl -X POST "https://graph.facebook.com/v26.0/$WABA_ID/message_templates" \
  -H "Authorization: Bearer $META_ACCESS_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "healthcare_appointment_booked",
  "language": "en_US",
  "category": "UTILITY",
  "parameter_format": "NAMED",
  "components": [
    {
      "type": "BODY",
      "text": "Hi {{first_name}}, your appointment with {{doctor}} is booked for {{date}} at {{time}} at {{clinic}}. We'\''ll send a reminder the day before.",
      "example": {
        "body_text_named_params": [
          {
            "param_name": "first_name",
            "example": "Maria"
          },
          {
            "param_name": "doctor",
            "example": "Dr. Silva"
          },
          {
            "param_name": "date",
            "example": "March 14"
          },
          {
            "param_name": "time",
            "example": "3:30 PM"
          },
          {
            "param_name": "clinic",
            "example": "Acme Health Clinic"
          }
        ]
      }
    },
    {
      "type": "FOOTER",
      "text": "Acme Health Clinic"
    },
    {
      "type": "BUTTONS",
      "buttons": [
        {
          "type": "URL",
          "text": "Manage appointment",
          "url": "https://acmehealth.example.com/appointments/{{1}}",
          "example": [
            "https://acmehealth.example.com/appointments/4512"
          ]
        }
      ]
    }
  ]
}'

+Related

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