template-builder

Vehicle inspection appointment reminder WhatsApp template
free example, ready for approval

Remind customers of a property or vehicle inspection for their insurance claim, with date, time and address. Utility template.

Official template, maintained by Talqui

Inspection reminder
Hi Pablo, your inspection for claim CL-558210 is scheduled for Nov 8 between 9am and 11am at 14 Oak Street. Please make sure someone is available.
Acme Insurance
Confirm
Reschedule
Open in playground

72% approval rate

Share of submissions of this template that Meta approved.

Category
Utility
Industry
Insurance
Language
en_US

✳Approval tip

How to get this template approved

Give a time window and ask for a reply to reschedule; Meta likes clear transactional actions tied to an existing claim.

Vehicle inspection appointment reminder message example

Inspection reminder
Hi {{first_name}}, your inspection for claim {{claim_no}} is scheduled for *{{date}}* between {{window}} at {{address}}. Please make sure someone is available.
Acme Insurance

Variables

  • {{first_name}}Pablo
  • {{claim_no}}CL-558210
  • {{date}}Nov 8
  • {{window}}9am and 11am
  • {{address}}14 Oak Street

</>For developers

Create the vehicle inspection appointment reminder template on Meta, free

The template as JSON for @talqui-oss/template-builder, and the Cloud API request that creates it. Replace the $ variables with your account values.

insurance_appointment_inspection_reminder.json

{
  "name": "insurance_appointment_inspection_reminder",
  "language": "en_US",
  "category": "UTILITY",
  "header": {
    "type": "TEXT",
    "text": "Inspection reminder"
  },
  "body": {
    "text": "Hi {{first_name}}, your inspection for claim {{claim_no}} is scheduled for *{{date}}* between {{window}} at {{address}}. Please make sure someone is available."
  },
  "footer": {
    "text": "Acme Insurance"
  },
  "buttons": [
    {
      "type": "QUICK_REPLY",
      "text": "Confirm"
    },
    {
      "type": "QUICK_REPLY",
      "text": "Reschedule"
    }
  ],
  "variables": {
    "first_name": {
      "example": "Pablo"
    },
    "claim_no": {
      "example": "CL-558210"
    },
    "date": {
      "example": "Nov 8"
    },
    "window": {
      "example": "9am and 11am"
    },
    "address": {
      "example": "14 Oak Street"
    }
  }
}

Create with the Meta Cloud API

curl -X POST "https://graph.facebook.com/v26.0/$WABA_ID/message_templates" \
  -H "Authorization: Bearer $META_ACCESS_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "insurance_appointment_inspection_reminder",
  "language": "en_US",
  "category": "UTILITY",
  "parameter_format": "NAMED",
  "components": [
    {
      "type": "HEADER",
      "format": "TEXT",
      "text": "Inspection reminder"
    },
    {
      "type": "BODY",
      "text": "Hi {{first_name}}, your inspection for claim {{claim_no}} is scheduled for *{{date}}* between {{window}} at {{address}}. Please make sure someone is available.",
      "example": {
        "body_text_named_params": [
          {
            "param_name": "first_name",
            "example": "Pablo"
          },
          {
            "param_name": "claim_no",
            "example": "CL-558210"
          },
          {
            "param_name": "date",
            "example": "Nov 8"
          },
          {
            "param_name": "window",
            "example": "9am and 11am"
          },
          {
            "param_name": "address",
            "example": "14 Oak Street"
          }
        ]
      }
    },
    {
      "type": "FOOTER",
      "text": "Acme Insurance"
    },
    {
      "type": "BUTTONS",
      "buttons": [
        {
          "type": "QUICK_REPLY",
          "text": "Confirm"
        },
        {
          "type": "QUICK_REPLY",
          "text": "Reschedule"
        }
      ]
    }
  ]
}'

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