template-builder

Parts order arrived WhatsApp template
free example, ready for approval

Tell customers that ordered auto parts have arrived and are ready for installation. Utility WhatsApp template for shops and dealers.

Official template, maintained by Talqui

Hi Paul, the front brake pad set you ordered (order PT-9021) has arrived. We can install it this week. Pick a day that works for you.
Acme Auto
Book installation
Open in playground

70% approval rate

Share of submissions of this template that Meta approved.

Category
Utility
Industry
Automotive
Language
en_US

✳Approval tip

How to get this template approved

Reference the order and part name; follow up with an installation slot via a quick reply.

Parts order arrived message example

Hi {{first_name}}, the *{{part}}* you ordered (order {{order}}) has arrived. We can install it this week. Pick a day that works for you.
Acme Auto

Variables

  • {{first_name}}Paul
  • {{part}}front brake pad set
  • {{order}}PT-9021

</>For developers

Create the parts order arrived template on Meta, free

The template as JSON for @talqui-oss/template-builder, and the Cloud API request that creates it. Replace the $ variables with your account values.

automotive_parts_order_arrived.json

{
  "name": "automotive_parts_order_arrived",
  "language": "en_US",
  "category": "UTILITY",
  "body": {
    "text": "Hi {{first_name}}, the *{{part}}* you ordered (order {{order}}) has arrived. We can install it this week. Pick a day that works for you."
  },
  "footer": {
    "text": "Acme Auto"
  },
  "buttons": [
    {
      "type": "QUICK_REPLY",
      "text": "Book installation"
    }
  ],
  "variables": {
    "first_name": {
      "example": "Paul"
    },
    "part": {
      "example": "front brake pad set"
    },
    "order": {
      "example": "PT-9021"
    }
  }
}

Create with the Meta Cloud API

curl -X POST "https://graph.facebook.com/v26.0/$WABA_ID/message_templates" \
  -H "Authorization: Bearer $META_ACCESS_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "automotive_parts_order_arrived",
  "language": "en_US",
  "category": "UTILITY",
  "parameter_format": "NAMED",
  "components": [
    {
      "type": "BODY",
      "text": "Hi {{first_name}}, the *{{part}}* you ordered (order {{order}}) has arrived. We can install it this week. Pick a day that works for you.",
      "example": {
        "body_text_named_params": [
          {
            "param_name": "first_name",
            "example": "Paul"
          },
          {
            "param_name": "part",
            "example": "front brake pad set"
          },
          {
            "param_name": "order",
            "example": "PT-9021"
          }
        ]
      }
    },
    {
      "type": "FOOTER",
      "text": "Acme Auto"
    },
    {
      "type": "BUTTONS",
      "buttons": [
        {
          "type": "QUICK_REPLY",
          "text": "Book installation"
        }
      ]
    }
  ]
}'

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