Confirm a successful delivery on WhatsApp with time, receiver name and a link to proof of delivery. Utility template. Copy it and adapt the brand.
Share of submissions of this template that Meta approved.
✳Approval tip
Include who signed and when. It reduces not-received claims.
Hi {{first_name}}, good news! Your package *{{tracking}}* was delivered on {{date}} at {{time}} and signed by {{receiver}}. You can open the proof of delivery below if you need it.
Northwind Express{{first_name}}Nora{{tracking}}NW48210{{date}}Nov 5{{time}}2:14 PM{{receiver}}J. Alvarez{{pod_id}}NW48210</>For developers
The template as JSON for @talqui-oss/template-builder, and the Cloud API request that creates it. Replace the $ variables with your account values.
logistics_delivery_confirmation_proof.json
{
"name": "logistics_delivery_confirmation_proof",
"language": "en_US",
"category": "UTILITY",
"body": {
"text": "Hi {{first_name}}, good news! Your package *{{tracking}}* was delivered on {{date}} at {{time}} and signed by {{receiver}}. You can open the proof of delivery below if you need it."
},
"footer": {
"text": "Northwind Express"
},
"buttons": [
{
"type": "URL",
"text": "View proof of delivery",
"url": "https://northwindexpress.com/pod/{{pod_id}}"
}
],
"variables": {
"first_name": {
"example": "Nora"
},
"tracking": {
"example": "NW48210"
},
"date": {
"example": "Nov 5"
},
"time": {
"example": "2:14 PM"
},
"receiver": {
"example": "J. Alvarez"
},
"pod_id": {
"example": "NW48210"
}
}
}Create with the Meta Cloud API
curl -X POST "https://graph.facebook.com/v26.0/$WABA_ID/message_templates" \
-H "Authorization: Bearer $META_ACCESS_TOKEN" \
-H "Content-Type: application/json" \
-d '{
"name": "logistics_delivery_confirmation_proof",
"language": "en_US",
"category": "UTILITY",
"parameter_format": "NAMED",
"components": [
{
"type": "BODY",
"text": "Hi {{first_name}}, good news! Your package *{{tracking}}* was delivered on {{date}} at {{time}} and signed by {{receiver}}. You can open the proof of delivery below if you need it.",
"example": {
"body_text_named_params": [
{
"param_name": "first_name",
"example": "Nora"
},
{
"param_name": "tracking",
"example": "NW48210"
},
{
"param_name": "date",
"example": "Nov 5"
},
{
"param_name": "time",
"example": "2:14 PM"
},
{
"param_name": "receiver",
"example": "J. Alvarez"
}
]
}
},
{
"type": "FOOTER",
"text": "Northwind Express"
},
{
"type": "BUTTONS",
"buttons": [
{
"type": "URL",
"text": "View proof of delivery",
"url": "https://northwindexpress.com/pod/{{1}}",
"example": [
"https://northwindexpress.com/pod/NW48210"
]
}
]
}
]
}'+Related