template-builder

Return received at warehouse WhatsApp template
free example, ready for approval

Confirm a returned parcel arrived at the warehouse and when the refund will be processed. Utility WhatsApp template. Copy it and adapt the brand.

Official template, maintained by Talqui

Hi Tara, we received your return RT-5521 at our warehouse on Nov 6. It will be inspected and processed within 2 business days.
Acme Logistics
Open in playground

93% approval rate

Share of submissions of this template that Meta approved.

Category
Utility
Language
en_US

✳Approval tip

How to get this template approved

Use the return reference number and set a timeframe; do not mention exchange deals.

Return received at warehouse message example

Hi {{first_name}}, we received your return *{{return_id}}* at our warehouse on {{date}}. It will be inspected and processed within {{days}} business days.
Acme Logistics

Variables

  • {{first_name}}Tara
  • {{return_id}}RT-5521
  • {{date}}Nov 6
  • {{days}}2

</>For developers

Create the return received at warehouse template on Meta, free

The template as JSON for @talqui-oss/template-builder, and the Cloud API request that creates it. Replace the $ variables with your account values.

logistics_warehouse_return_received.json

{
  "name": "logistics_warehouse_return_received",
  "language": "en_US",
  "category": "UTILITY",
  "body": {
    "text": "Hi {{first_name}}, we received your return *{{return_id}}* at our warehouse on {{date}}. It will be inspected and processed within {{days}} business days."
  },
  "footer": {
    "text": "Acme Logistics"
  },
  "variables": {
    "first_name": {
      "example": "Tara"
    },
    "return_id": {
      "example": "RT-5521"
    },
    "date": {
      "example": "Nov 6"
    },
    "days": {
      "example": "2"
    }
  }
}

Create with the Meta Cloud API

curl -X POST "https://graph.facebook.com/v26.0/$WABA_ID/message_templates" \
  -H "Authorization: Bearer $META_ACCESS_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "logistics_warehouse_return_received",
  "language": "en_US",
  "category": "UTILITY",
  "parameter_format": "NAMED",
  "components": [
    {
      "type": "BODY",
      "text": "Hi {{first_name}}, we received your return *{{return_id}}* at our warehouse on {{date}}. It will be inspected and processed within {{days}} business days.",
      "example": {
        "body_text_named_params": [
          {
            "param_name": "first_name",
            "example": "Tara"
          },
          {
            "param_name": "return_id",
            "example": "RT-5521"
          },
          {
            "param_name": "date",
            "example": "Nov 6"
          },
          {
            "param_name": "days",
            "example": "2"
          }
        ]
      }
    },
    {
      "type": "FOOTER",
      "text": "Acme Logistics"
    }
  ]
}'

+Related

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