template-builder

Repair quote approval request WhatsApp template
free example, ready for approval

Ask customers to approve extra repair work on WhatsApp with itemized cost and a quick approval. Utility template for workshops.

Official template, maintained by Talqui

Approval needed
Hi Paul, during service on your Ford Focus we found worn front brake pads. The repair would cost $240.00. Do you approve this work?
Acme Auto
Approve
Decline
Call workshop
Open in playground

95% approval rate

Share of submissions of this template that Meta approved.

Category
Utility
Industry
Automotive
Language
en_US

✳Approval tip

How to get this template approved

Itemize in one line and link to the full quote. Explicit approval buttons create a record and reduce disputes.

Repair quote approval request message example

Approval needed
Hi {{first_name}}, during service on your {{vehicle}} we found {{issue}}. The repair would cost *{{price}}*. Do you approve this work?
Acme Auto

Variables

  • {{first_name}}Paul
  • {{vehicle}}Ford Focus
  • {{issue}}worn front brake pads
  • {{price}}$240.00

</>For developers

Create the repair quote approval request template on Meta, free

The template as JSON for @talqui-oss/template-builder, and the Cloud API request that creates it. Replace the $ variables with your account values.

automotive_service_quote_approval.json

{
  "name": "automotive_service_quote_approval",
  "language": "en_US",
  "category": "UTILITY",
  "header": {
    "type": "TEXT",
    "text": "Approval needed"
  },
  "body": {
    "text": "Hi {{first_name}}, during service on your {{vehicle}} we found {{issue}}. The repair would cost *{{price}}*. Do you approve this work?"
  },
  "footer": {
    "text": "Acme Auto"
  },
  "buttons": [
    {
      "type": "QUICK_REPLY",
      "text": "Approve"
    },
    {
      "type": "QUICK_REPLY",
      "text": "Decline"
    },
    {
      "type": "PHONE_NUMBER",
      "text": "Call workshop",
      "phoneNumber": "+15550199"
    }
  ],
  "variables": {
    "first_name": {
      "example": "Paul"
    },
    "vehicle": {
      "example": "Ford Focus"
    },
    "issue": {
      "example": "worn front brake pads"
    },
    "price": {
      "example": "$240.00"
    }
  }
}

Create with the Meta Cloud API

curl -X POST "https://graph.facebook.com/v26.0/$WABA_ID/message_templates" \
  -H "Authorization: Bearer $META_ACCESS_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "automotive_service_quote_approval",
  "language": "en_US",
  "category": "UTILITY",
  "parameter_format": "NAMED",
  "components": [
    {
      "type": "HEADER",
      "format": "TEXT",
      "text": "Approval needed"
    },
    {
      "type": "BODY",
      "text": "Hi {{first_name}}, during service on your {{vehicle}} we found {{issue}}. The repair would cost *{{price}}*. Do you approve this work?",
      "example": {
        "body_text_named_params": [
          {
            "param_name": "first_name",
            "example": "Paul"
          },
          {
            "param_name": "vehicle",
            "example": "Ford Focus"
          },
          {
            "param_name": "issue",
            "example": "worn front brake pads"
          },
          {
            "param_name": "price",
            "example": "$240.00"
          }
        ]
      }
    },
    {
      "type": "FOOTER",
      "text": "Acme Auto"
    },
    {
      "type": "BUTTONS",
      "buttons": [
        {
          "type": "QUICK_REPLY",
          "text": "Approve"
        },
        {
          "type": "QUICK_REPLY",
          "text": "Decline"
        },
        {
          "type": "PHONE_NUMBER",
          "text": "Call workshop",
          "phone_number": "+15550199"
        }
      ]
    }
  ]
}'

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