template-builder

Schedule change notice WhatsApp template
free example, ready for approval

Notify ticket holders about a change of time or venue. Account alert WhatsApp template for events. Free to copy and edit.

Official template, maintained by Talqui

acmeevents.example.com
Important update for Summer Fest, Maria: the start time has changed to 3:30 PM on March 14. Your tickets remain valid.
Acme Events
See details
Open in playground

79% approval rate

Share of submissions of this template that Meta approved.

Category
Utility
Industry
Events
Language
en_US

✳Approval tip

How to get this template approved

Say clearly what changed and what, if anything, attendees must do. Time-sensitive alerts suit utility.

Schedule change notice message example

Important update for *{{event_name}}*, {{first_name}}: the start time has changed to {{time}} on {{date}}. Your tickets remain valid.
Acme Events

Variables

  • {{event_name}}Summer Fest
  • {{first_name}}Maria
  • {{time}}3:30 PM
  • {{date}}March 14

</>For developers

Create the schedule change notice template on Meta, free

The template as JSON for @talqui-oss/template-builder, and the Cloud API request that creates it. Replace the $ variables with your account values.

events_schedule_change.json

{
  "name": "events_schedule_change",
  "language": "en_US",
  "category": "UTILITY",
  "body": {
    "text": "Important update for *{{event_name}}*, {{first_name}}: the start time has changed to {{time}} on {{date}}. Your tickets remain valid."
  },
  "footer": {
    "text": "Acme Events"
  },
  "buttons": [
    {
      "type": "URL",
      "text": "See details",
      "url": "https://acmeevents.example.com/updates"
    }
  ],
  "variables": {
    "event_name": {
      "example": "Summer Fest"
    },
    "first_name": {
      "example": "Maria"
    },
    "time": {
      "example": "3:30 PM"
    },
    "date": {
      "example": "March 14"
    }
  }
}

Create with the Meta Cloud API

curl -X POST "https://graph.facebook.com/v26.0/$WABA_ID/message_templates" \
  -H "Authorization: Bearer $META_ACCESS_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "events_schedule_change",
  "language": "en_US",
  "category": "UTILITY",
  "parameter_format": "NAMED",
  "components": [
    {
      "type": "BODY",
      "text": "Important update for *{{event_name}}*, {{first_name}}: the start time has changed to {{time}} on {{date}}. Your tickets remain valid.",
      "example": {
        "body_text_named_params": [
          {
            "param_name": "event_name",
            "example": "Summer Fest"
          },
          {
            "param_name": "first_name",
            "example": "Maria"
          },
          {
            "param_name": "time",
            "example": "3:30 PM"
          },
          {
            "param_name": "date",
            "example": "March 14"
          }
        ]
      }
    },
    {
      "type": "FOOTER",
      "text": "Acme Events"
    },
    {
      "type": "BUTTONS",
      "buttons": [
        {
          "type": "URL",
          "text": "See details",
          "url": "https://acmeevents.example.com/updates"
        }
      ]
    }
  ]
}'

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