template-builder

Membership payment failed WhatsApp template
free example, ready for approval

Alert members that a recurring payment failed and how to fix it. Payment reminder WhatsApp template for gyms. Free to copy and edit.

Official template, maintained by Talqui

acmefit.example.com
Hi Maria, your Monthly payment of $49.90 didn't go through on March 14. Please update your card to keep your access active.
Acme Fitness
Update payment
Open in playground

86% approval rate

Share of submissions of this template that Meta approved.

Category
Utility
Industry
Fitness
Language
en_US

✳Approval tip

How to get this template approved

Keep it factual and give a direct update-payment link. Utility only if there is no promotional text.

Membership payment failed message example

Hi {{first_name}}, your {{plan}} payment of {{amount}} didn't go through on {{date}}. Please update your card to keep your access active.
Acme Fitness

Variables

  • {{first_name}}Maria
  • {{plan}}Monthly
  • {{amount}}$49.90
  • {{date}}March 14

</>For developers

Create the membership payment failed template on Meta, free

The template as JSON for @talqui-oss/template-builder, and the Cloud API request that creates it. Replace the $ variables with your account values.

fitness_payment_failed.json

{
  "name": "fitness_payment_failed",
  "language": "en_US",
  "category": "UTILITY",
  "body": {
    "text": "Hi {{first_name}}, your {{plan}} payment of {{amount}} didn't go through on {{date}}. Please update your card to keep your access active."
  },
  "footer": {
    "text": "Acme Fitness"
  },
  "buttons": [
    {
      "type": "URL",
      "text": "Update payment",
      "url": "https://acmefit.example.com/billing"
    }
  ],
  "variables": {
    "first_name": {
      "example": "Maria"
    },
    "plan": {
      "example": "Monthly"
    },
    "amount": {
      "example": "$49.90"
    },
    "date": {
      "example": "March 14"
    }
  }
}

Create with the Meta Cloud API

curl -X POST "https://graph.facebook.com/v26.0/$WABA_ID/message_templates" \
  -H "Authorization: Bearer $META_ACCESS_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "fitness_payment_failed",
  "language": "en_US",
  "category": "UTILITY",
  "parameter_format": "NAMED",
  "components": [
    {
      "type": "BODY",
      "text": "Hi {{first_name}}, your {{plan}} payment of {{amount}} didn'\''t go through on {{date}}. Please update your card to keep your access active.",
      "example": {
        "body_text_named_params": [
          {
            "param_name": "first_name",
            "example": "Maria"
          },
          {
            "param_name": "plan",
            "example": "Monthly"
          },
          {
            "param_name": "amount",
            "example": "$49.90"
          },
          {
            "param_name": "date",
            "example": "March 14"
          }
        ]
      }
    },
    {
      "type": "FOOTER",
      "text": "Acme Fitness"
    },
    {
      "type": "BUTTONS",
      "buttons": [
        {
          "type": "URL",
          "text": "Update payment",
          "url": "https://acmefit.example.com/billing"
        }
      ]
    }
  ]
}'

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