template-builder

Outstanding balance reminder WhatsApp template
free example, ready for approval

Gently remind patients about an unpaid balance with a secure payment link. Payment reminder WhatsApp template for clinics.

Official template, maintained by Talqui

acmehealth.example.com
Hi Maria, invoice INV-208 for $49.90 is due on March 14. You can pay securely online whenever it suits you.
Acme Health Clinic
Pay invoice
Open in playground

80% approval rate

Share of submissions of this template that Meta approved.

Category
Utility
Industry
Healthcare
Language
en_US

✳Approval tip

How to get this template approved

Use a courteous tone and cite the invoice and due date. Avoid threats; they hurt delivery and reviews.

Outstanding balance reminder message example

Hi {{first_name}}, invoice *{{invoice_id}}* for {{amount}} is due on {{date}}. You can pay securely online whenever it suits you.
Acme Health Clinic

Variables

  • {{first_name}}Maria
  • {{invoice_id}}INV-208
  • {{amount}}$49.90
  • {{date}}March 14

</>For developers

Create the outstanding balance reminder template on Meta, free

The template as JSON for @talqui-oss/template-builder, and the Cloud API request that creates it. Replace the $ variables with your account values.

healthcare_outstanding_balance.json

{
  "name": "healthcare_outstanding_balance",
  "language": "en_US",
  "category": "UTILITY",
  "body": {
    "text": "Hi {{first_name}}, invoice *{{invoice_id}}* for {{amount}} is due on {{date}}. You can pay securely online whenever it suits you."
  },
  "footer": {
    "text": "Acme Health Clinic"
  },
  "buttons": [
    {
      "type": "URL",
      "text": "Pay invoice",
      "url": "https://acmehealth.example.com/pay/{{invoice_id}}"
    }
  ],
  "variables": {
    "first_name": {
      "example": "Maria"
    },
    "invoice_id": {
      "example": "INV-208"
    },
    "amount": {
      "example": "$49.90"
    },
    "date": {
      "example": "March 14"
    }
  }
}

Create with the Meta Cloud API

curl -X POST "https://graph.facebook.com/v26.0/$WABA_ID/message_templates" \
  -H "Authorization: Bearer $META_ACCESS_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "healthcare_outstanding_balance",
  "language": "en_US",
  "category": "UTILITY",
  "parameter_format": "NAMED",
  "components": [
    {
      "type": "BODY",
      "text": "Hi {{first_name}}, invoice *{{invoice_id}}* for {{amount}} is due on {{date}}. You can pay securely online whenever it suits you.",
      "example": {
        "body_text_named_params": [
          {
            "param_name": "first_name",
            "example": "Maria"
          },
          {
            "param_name": "invoice_id",
            "example": "INV-208"
          },
          {
            "param_name": "amount",
            "example": "$49.90"
          },
          {
            "param_name": "date",
            "example": "March 14"
          }
        ]
      }
    },
    {
      "type": "FOOTER",
      "text": "Acme Health Clinic"
    },
    {
      "type": "BUTTONS",
      "buttons": [
        {
          "type": "URL",
          "text": "Pay invoice",
          "url": "https://acmehealth.example.com/pay/{{1}}",
          "example": [
            "https://acmehealth.example.com/pay/INV-208"
          ]
        }
      ]
    }
  ]
}'

+Related

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