template-builder

Test results ready WhatsApp template
free example, ready for approval

Notify patients that lab results are available in the secure portal without sharing the results. Account alert WhatsApp template.

Official template, maintained by Talqui

acmehealth.example.com
Hi Maria, your test results from March 14 are now available in the Acme Health Clinic patient portal. Log in securely to view them.
Open patient portal
Open in playground

74% approval rate

Share of submissions of this template that Meta approved.

Category
Utility
Industry
Healthcare
Language
en_US

✳Approval tip

How to get this template approved

Never put results in the message. Point to the secure portal only; this is also a privacy requirement.

Test results ready message example

Hi {{first_name}}, your test results from {{date}} are now available in the {{clinic}} patient portal. Log in securely to view them.

Variables

  • {{first_name}}Maria
  • {{date}}March 14
  • {{clinic}}Acme Health Clinic

</>For developers

Create the test results ready template on Meta, free

The template as JSON for @talqui-oss/template-builder, and the Cloud API request that creates it. Replace the $ variables with your account values.

healthcare_test_results_ready.json

{
  "name": "healthcare_test_results_ready",
  "language": "en_US",
  "category": "UTILITY",
  "body": {
    "text": "Hi {{first_name}}, your test results from {{date}} are now available in the {{clinic}} patient portal. Log in securely to view them."
  },
  "buttons": [
    {
      "type": "URL",
      "text": "Open patient portal",
      "url": "https://acmehealth.example.com/portal"
    }
  ],
  "variables": {
    "first_name": {
      "example": "Maria"
    },
    "date": {
      "example": "March 14"
    },
    "clinic": {
      "example": "Acme Health Clinic"
    }
  }
}

Create with the Meta Cloud API

curl -X POST "https://graph.facebook.com/v26.0/$WABA_ID/message_templates" \
  -H "Authorization: Bearer $META_ACCESS_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "healthcare_test_results_ready",
  "language": "en_US",
  "category": "UTILITY",
  "parameter_format": "NAMED",
  "components": [
    {
      "type": "BODY",
      "text": "Hi {{first_name}}, your test results from {{date}} are now available in the {{clinic}} patient portal. Log in securely to view them.",
      "example": {
        "body_text_named_params": [
          {
            "param_name": "first_name",
            "example": "Maria"
          },
          {
            "param_name": "date",
            "example": "March 14"
          },
          {
            "param_name": "clinic",
            "example": "Acme Health Clinic"
          }
        ]
      }
    },
    {
      "type": "BUTTONS",
      "buttons": [
        {
          "type": "URL",
          "text": "Open patient portal",
          "url": "https://acmehealth.example.com/portal"
        }
      ]
    }
  ]
}'

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