template-builder

New sign-in security alert WhatsApp template
free example, ready for approval

Alert users to a new device or location sign-in on WhatsApp with a button to secure their account. Utility security template.

Official template, maintained by Talqui

New sign-in detected
Hi Ana, we noticed a new sign-in to your Lumen account from Chrome on Windows in Austin on Nov 3, 9:42 AM. If this was you, no action is needed.
Lumen Security
This was me
Secure my account
Open in playground

92% approval rate

Share of submissions of this template that Meta approved.

Category
Utility
Language
en_US

✳Approval tip

How to get this template approved

Include device, city and time. Never include links that ask for a password.

New sign-in security alert message example

New sign-in detected
Hi {{first_name}}, we noticed a new sign-in to your Lumen account from *{{device}}* in {{city}} on {{time}}. If this was you, no action is needed.
Lumen Security

Variables

  • {{first_name}}Ana
  • {{device}}Chrome on Windows
  • {{city}}Austin
  • {{time}}Nov 3, 9:42 AM

</>For developers

Create the new sign-in security alert template on Meta, free

The template as JSON for @talqui-oss/template-builder, and the Cloud API request that creates it. Replace the $ variables with your account values.

saas_new_device_login_alert.json

{
  "name": "saas_new_device_login_alert",
  "language": "en_US",
  "category": "UTILITY",
  "header": {
    "type": "TEXT",
    "text": "New sign-in detected"
  },
  "body": {
    "text": "Hi {{first_name}}, we noticed a new sign-in to your Lumen account from *{{device}}* in {{city}} on {{time}}. If this was you, no action is needed."
  },
  "footer": {
    "text": "Lumen Security"
  },
  "buttons": [
    {
      "type": "QUICK_REPLY",
      "text": "This was me"
    },
    {
      "type": "QUICK_REPLY",
      "text": "Secure my account"
    }
  ],
  "variables": {
    "first_name": {
      "example": "Ana"
    },
    "device": {
      "example": "Chrome on Windows"
    },
    "city": {
      "example": "Austin"
    },
    "time": {
      "example": "Nov 3, 9:42 AM"
    }
  }
}

Create with the Meta Cloud API

curl -X POST "https://graph.facebook.com/v26.0/$WABA_ID/message_templates" \
  -H "Authorization: Bearer $META_ACCESS_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "saas_new_device_login_alert",
  "language": "en_US",
  "category": "UTILITY",
  "parameter_format": "NAMED",
  "components": [
    {
      "type": "HEADER",
      "format": "TEXT",
      "text": "New sign-in detected"
    },
    {
      "type": "BODY",
      "text": "Hi {{first_name}}, we noticed a new sign-in to your Lumen account from *{{device}}* in {{city}} on {{time}}. If this was you, no action is needed.",
      "example": {
        "body_text_named_params": [
          {
            "param_name": "first_name",
            "example": "Ana"
          },
          {
            "param_name": "device",
            "example": "Chrome on Windows"
          },
          {
            "param_name": "city",
            "example": "Austin"
          },
          {
            "param_name": "time",
            "example": "Nov 3, 9:42 AM"
          }
        ]
      }
    },
    {
      "type": "FOOTER",
      "text": "Lumen Security"
    },
    {
      "type": "BUTTONS",
      "buttons": [
        {
          "type": "QUICK_REPLY",
          "text": "This was me"
        },
        {
          "type": "QUICK_REPLY",
          "text": "Secure my account"
        }
      ]
    }
  ]
}'

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