template-builder

Driver arriving soon WhatsApp template
free example, ready for approval

Alert customers that their driver is a few minutes away with name and vehicle. Utility WhatsApp template for last-mile delivery.

Official template, maintained by Talqui

Hi Ivy, your driver Marcos is about 12 minutes away with your order. Look out for the vehicle: white van, plate KLM 482. Please be ready to receive it.
Acme Logistics
Call driver
Open in playground

96% approval rate

Share of submissions of this template that Meta approved.

Category
Utility
Language
en_US

✳Approval tip

How to get this template approved

Send when the driver is 10 to 15 minutes away. Driver name and vehicle info build trust.

Driver arriving soon message example

Hi {{first_name}}, your driver {{driver}} is about {{minutes}} minutes away with your order. Look out for the vehicle: {{vehicle}}. Please be ready to receive it.
Acme Logistics

Variables

  • {{first_name}}Ivy
  • {{driver}}Marcos
  • {{minutes}}12
  • {{vehicle}}white van, plate KLM 482

</>For developers

Create the driver arriving soon template on Meta, free

The template as JSON for @talqui-oss/template-builder, and the Cloud API request that creates it. Replace the $ variables with your account values.

logistics_driver_arriving_soon.json

{
  "name": "logistics_driver_arriving_soon",
  "language": "en_US",
  "category": "UTILITY",
  "body": {
    "text": "Hi {{first_name}}, your driver {{driver}} is about {{minutes}} minutes away with your order. Look out for the vehicle: {{vehicle}}. Please be ready to receive it."
  },
  "footer": {
    "text": "Acme Logistics"
  },
  "buttons": [
    {
      "type": "PHONE_NUMBER",
      "text": "Call driver",
      "phoneNumber": "+15550155"
    }
  ],
  "variables": {
    "first_name": {
      "example": "Ivy"
    },
    "driver": {
      "example": "Marcos"
    },
    "minutes": {
      "example": "12"
    },
    "vehicle": {
      "example": "white van, plate KLM 482"
    }
  }
}

Create with the Meta Cloud API

curl -X POST "https://graph.facebook.com/v26.0/$WABA_ID/message_templates" \
  -H "Authorization: Bearer $META_ACCESS_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "logistics_driver_arriving_soon",
  "language": "en_US",
  "category": "UTILITY",
  "parameter_format": "NAMED",
  "components": [
    {
      "type": "BODY",
      "text": "Hi {{first_name}}, your driver {{driver}} is about {{minutes}} minutes away with your order. Look out for the vehicle: {{vehicle}}. Please be ready to receive it.",
      "example": {
        "body_text_named_params": [
          {
            "param_name": "first_name",
            "example": "Ivy"
          },
          {
            "param_name": "driver",
            "example": "Marcos"
          },
          {
            "param_name": "minutes",
            "example": "12"
          },
          {
            "param_name": "vehicle",
            "example": "white van, plate KLM 482"
          }
        ]
      }
    },
    {
      "type": "FOOTER",
      "text": "Acme Logistics"
    },
    {
      "type": "BUTTONS",
      "buttons": [
        {
          "type": "PHONE_NUMBER",
          "text": "Call driver",
          "phone_number": "+15550155"
        }
      ]
    }
  ]
}'

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