template-builder

Package out for delivery WhatsApp template
free example, ready for approval

Tell recipients their parcel is out for delivery with a delivery window and tracking link. Utility WhatsApp template for carriers.

Official template, maintained by Talqui

Out for delivery
Hi Nora, your package NW48210 is out for delivery today. Estimated arrival: 1 PM to 5 PM. Please make sure someone can receive it.
Northwind Express
Track package
Open in playground

91% approval rate

Share of submissions of this template that Meta approved.

Category
Utility
Language
en_US

✳Approval tip

How to get this template approved

A time window is more useful than a date. Keep marketing out of it to stay in utility.

Package out for delivery message example

Out for delivery
Hi {{first_name}}, your package *{{tracking}}* is out for delivery today. Estimated arrival: {{window}}. Please make sure someone can receive it.
Northwind Express

Variables

  • {{first_name}}Nora
  • {{tracking}}NW48210
  • {{window}}1 PM to 5 PM

</>For developers

Create the package out for delivery template on Meta, free

The template as JSON for @talqui-oss/template-builder, and the Cloud API request that creates it. Replace the $ variables with your account values.

logistics_package_out_for_delivery.json

{
  "name": "logistics_package_out_for_delivery",
  "language": "en_US",
  "category": "UTILITY",
  "header": {
    "type": "TEXT",
    "text": "Out for delivery"
  },
  "body": {
    "text": "Hi {{first_name}}, your package *{{tracking}}* is out for delivery today. Estimated arrival: {{window}}. Please make sure someone can receive it."
  },
  "footer": {
    "text": "Northwind Express"
  },
  "buttons": [
    {
      "type": "URL",
      "text": "Track package",
      "url": "https://northwindexpress.com/track/{{tracking}}"
    }
  ],
  "variables": {
    "first_name": {
      "example": "Nora"
    },
    "tracking": {
      "example": "NW48210"
    },
    "window": {
      "example": "1 PM to 5 PM"
    }
  }
}

Create with the Meta Cloud API

curl -X POST "https://graph.facebook.com/v26.0/$WABA_ID/message_templates" \
  -H "Authorization: Bearer $META_ACCESS_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
  "name": "logistics_package_out_for_delivery",
  "language": "en_US",
  "category": "UTILITY",
  "parameter_format": "NAMED",
  "components": [
    {
      "type": "HEADER",
      "format": "TEXT",
      "text": "Out for delivery"
    },
    {
      "type": "BODY",
      "text": "Hi {{first_name}}, your package *{{tracking}}* is out for delivery today. Estimated arrival: {{window}}. Please make sure someone can receive it.",
      "example": {
        "body_text_named_params": [
          {
            "param_name": "first_name",
            "example": "Nora"
          },
          {
            "param_name": "tracking",
            "example": "NW48210"
          },
          {
            "param_name": "window",
            "example": "1 PM to 5 PM"
          }
        ]
      }
    },
    {
      "type": "FOOTER",
      "text": "Northwind Express"
    },
    {
      "type": "BUTTONS",
      "buttons": [
        {
          "type": "URL",
          "text": "Track package",
          "url": "https://northwindexpress.com/track/{{1}}",
          "example": [
            "https://northwindexpress.com/track/NW48210"
          ]
        }
      ]
    }
  ]
}'

+Related

More free logistics and delivery WhatsApp templates